Absolutely appalled by this company. Ordered some plastic sheets for screens at our GP Surgery on the 2nd June. Was grateful to read that Plastic Sheets were prioritising NHS and business orders, and received an email to say that the delivery was an estimated 3-7 working day service. Once this estimation had been reached I chased and spoke to a member of staff (Jade) over the phone on Thursday (11/06) and explained the situation. The staff member said that she spoke to her manager who said that 5mm plastic was out of stock but if they could use 4mm they could expedite the order. I said that was fine but that I am yet to receive confirmation that it has been sent. I then left it until the 16th to chase AGAIN and spoke to someone who said that they would phone the warehouse immediately and send an email with an update. Myself and my practice manager have now chased numerous times by email and phone. They do not let you escalate to management and they also ignore your emails/send automated responses. We are YET to receive our order or even an explanation for the delay and are in desperate need as we are open to the public.