PlasticSheets Reviews

Name: PlasticSheets
Rating: 1.32

1.3 Rating 63 Reviews

8 %

of reviewers recommend PlasticSheets

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1.3

Based on 63 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 14%
Customer Service
Communication Channels	Telephone, Email, Live Chat

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PlasticSheets 1 star review on 26th October 2021

Alex

PlasticSheets 1 star review on 25th May 2021

Anonymous

PlasticSheets 1 star review on 5th October 2020

George Kouloumbis

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered wrong part notified straight away promised to refund me. over 2 weeks later after numerous phone calls very nice receptionist told me she will talk to accounts and phone me back what a complete and utter waste of time avoid like the plague”

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Posted 2 months ago

“Cut to wrong size.Contacted said they would send a replacement.Still waiting,will buy from another company. Wont bother using them again.”

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Posted 4 months ago

“Absolutely flawless”

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Posted 7 months ago

“Recieved the item with a small crack i reported it to coustomer service they woud replace it but as i had already had it fitted and disguised the small crack dont send me a replacement Thy did, no one replied to emal or phone wont bother again NB sot”

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Posted 1 year ago

“Very pleased with what we ordered came exactly the size and delivered on time. Definitely would use again.”

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Posted 2 years ago

“Excellent, 5 star company”

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Posted 2 years ago

“They send me a wrong size and it was full of scratches, I asked them a refund they refused me. It's now almost 2 months since my purchase and they don't send me my refund, they said I have to pay more for the size what I want, but the conditions of the plastic what I got I don't want to order from them anything.”

Helpful Report

Posted 3 years ago

“Ordered on the 12/5/21 was told order in packing 2 weeks later as of today 18/6/21 I am still waiting for order . Don’t waste your order go elsewhere for a better service will not be recommending this company”

Helpful Report

Posted 3 years ago

“DAMAGED GOODS ARRIVED. THEY ASKED FOR DELIVERY NOTE DETAILS ETC. I SENT EVERYTHING THEY ASKED FOR 4 TIMES AND STILL NO ACTION TAKEN. TERRIBLE CUSTOMER SERVICE. NOT RECOMMENDED.”

Helpful Report

Posted 3 years ago

“The mirror, is NOT a mirror, It is just like the name of the company--plastic. It was squashed into a van (I bought 2400mmx1200mm) and the mirror was curved in in different directions when it arrived. I have read all the reviews and thought I need to hire a professional to get it fit property. I paid £120 for the mirror fitting people who came with 4 tube of mirror glue and some screws. The showroom was brand new so the wall was new flat wall. They brushed the glue evenly on the wall to make sure every single inch of the mirror was attached to the wall and fitted properly. Once all done it came all wobbly. See attached images. They refused to issue a refund and the excuse was 'this is a custom made product'. Yes I understand its custom made, but if its faulty and then the company should do something about it. Now I lost £463.27 for the mirror and £120 for fitting. With no other choice I have decided to open a dispute with my bank. If you wish to have a proper mirror, go for glass, not plastic.”

Helpful Report

Posted 3 years ago

“I received my order which was imperfect with marks on the acrylic which will not come off. After going back and forth with poor communication between staff and no response from them I have given up. I don’t normally do a review like this but don’t want others to waste their money”

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Posted 4 years ago

“Do not bother with this company, ordered on the 22/10/2020 never got item and its nearly a month later 21/11/2020. Got money back complete waste of time.”

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Posted 4 years ago

“Ordered 3/11/2020. Error in website that was problematic on the day meant measurements were in mm not cm. corrected . As of today 16/11/20, order still on hold ... and they incorrectly debited £79 from my account instead of the £42.00 on the order!!! Have requested a full refund of £79 and cancellation of the order under the Supply of Goods and Services Act. Surely with people being made unemployed due to covid there is resource available to at least give customer service call backs and provide a service. We are in difficult times but that doesn’t mean throwing in the towel on customer service when there are opportunities! Worst case scenario ... company will go into liquidation and we’ll have to wait months for the Insolvency team to contact us... after all their suppliers have been paid off.”

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Posted 4 years ago

“Already slated this bunch on Google reviews - steer clear. An excellent alternative (turned my order for acrylic block round in a couple of days) is https://acrylicsheetcuttosize.co.uk/”

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Posted 4 years ago

“this company is a total scam. Avoid like the plague! They will continually tell you an order is on it's way. This is more than them being inept, this is wilfull scamming. I've had to open a case with Leicester trading standards -”

Helpful Report

Posted 4 years ago

“Avoid avoid avoid! save yourself the bother and find one of the many other companies that offer the same service. Terrible service. I made a simple accident when ordering, I contacted them within 10mins. They took 48hours to read my message and then refused to change the order and will not refund. They just send you pre written responses.”

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Posted 4 years ago

“Sam like everybody else. Paid and still waiting for order to arrive. They'll find a vaccine before I get my delivery. This way I can visit them and get my order myself.”

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Posted 4 years ago

“Failed to send order , fail to refund fail to have any contact... I am now seeking a small claims court action and seeking my costs ..”

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Posted 4 years ago

“This is the worst company i have ever dealt with. AVOID AVOID AVOID!!! Placed an order for 3 pices of A4 plastic on 17th September. Called up today 25th September to ask where it was and was told it would be delivered 7th October. That's 4 weeks to cut and deliver 3 pices of A4 plastic. I then said ok it's too long i'll cancel my order and get a refund but was then told i can't do that as the plastic has already been cut....so i said ok please send the plastic out today then...then was told it needs to be polished. Its just a complete SHAM OF A COMPANY. Quite simply they should not be taking any more orders from the public if they can't deliver or refund people when they request a refund for goods they have not received!!! They also did not email me a receipt or give me an email with an order number. Probably so i can't put the order number on here in order to identify this as an authentic order. I am opening a claim with my credit card company. AVOID LIKE CORONA!!!”

Helpful Report

Posted 4 years ago

“Same story. Placed my order on 15-Jul. Contacted them in late August, I was told they chased my order with the warehouse. Refused to give me a new estimate and told me to look for a delivery email. Received none. On 13-Sep requested a refund but hardly expect to receive it.”

Helpful Report

Posted 4 years ago

PlasticSheets is rated 1.3 based on 63 reviews