The worst customer service - buyer beware! I spent a few thousand $ on the BIOMAX900 and stand per influencers selling tactics. I received the stand unusable with a completely bent part. I had to resort to hanging it from the door and threw out my back. I am writing this while laying here with back issues. The customer service had the audacity of blaming me for bending heavy steel, which is impossible to do. I am stuck with a panel unable to use because they refuse to send me a new part or another even less expensive stand! I am now concerned (as is my brother who also purchased it), if the panel even works the way they claim, it does based on this very unethical business practice.