Everyone was very nice , but they sent me 2 floating baskets that were defective (rims would not straighten out from packaging ) and they were 6 " smaller than website description . They said I have to pay return freight and I could not return the one I opened. How would I know it was defective without opening it ? Very bad policy . I will never buy anything from them again. Never had a problem with any of the other websites that sell koi supplies.
2 years ago
Play It Koi has a
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