Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.89

4.9 Rating 3,533 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,533 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 15th July 2025

Danica

Play It Koi 5 star review on 29th June 2025

Bobbi

Play It Koi 5 star review on 13th June 2025

Anonymous

Play It Koi 5 star review on 12th June 2025

Karen

753

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I really love the uv lights I have installed in my 10,000 gallon ponds. The algae is under control!”

Play It Koi 5 star review on 3rd May 2025

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Posted 2 months ago

“Stellar service and products. Fast shipping.”

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Posted 9 hours ago

“Well done as usual. Thanks guys.”

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Posted 1 day ago

“They will get you all your answers! Very helpful staff.”

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Posted 1 day ago

“Everything arrived, neatly packed individually and labeled, which made it easy to categorize look up and plants in the correct place..”

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Posted 1 day ago

“The plants always arrive immaculate. And I mean that literally; they are immaculate every single time. Not one brown leaf or dead plant. They acclimate well. The selection and knowledge provided is incomparable.”

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Posted 1 day ago

“Not at all the fault of the company, but FedEx was 3 days late delivering the plants. And then when they did, they left the box in the full directc sun on a 95⁰day. I'm a day sleeper so don't know exactly how long they were baking. My frogbit was basically slime. My taro plants are making a valient effort to recover! I blame FedEx, and not this company, and if ANY of the plants do make a recovery I'll change my rating to 5 stars.”

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Posted 1 day ago

“Hardware bag was opened with nothing in it.”

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Posted 1 day ago

“My order was responded to promptly and delivered in a timely manner. Very high quality replacement equipment, ordered a second as a companion for the winter months. Emails followed up my purchase and updates on the progress. I highly recommend PlayItKoi for pond needs.”

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Posted 2 days ago

“Purchased 18 pickerelweed plants for my pond. Actually received 10 - all very healthy, very green, and ready for planting! One week later, they are already putting out new leaves! VERY happy with this purchase!”

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Posted 3 days ago

“GREAT SERVICE , ALL PLANTS CAME IN GREAT SHAPE. DEFINITLY ORDERING MORE.”

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Posted 3 days ago

“Website was easy to use”

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Posted 3 days ago

“Koi seem healthier since I’ve been feeding them this brand.”

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Posted 3 days ago

“Good product choices and great service.”

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Posted 4 days ago

“I called and talked to someone who was very knowledgeable and helped me get exactly what I needed. It also got delivered a few days early than it was supposed to.”

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Posted 4 days ago

“That 30 mil ultra liner is a superior product, and easy to install”

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Posted 4 days ago

“Always helpful amd very pleasant”

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Posted 4 days ago

“I ordered a new Uber set up it came in in time I will definitly order stuff from them again”

Play It Koi 5 star review on 12th July 2025

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Posted 4 days ago

“Your plants are great! They are large and healthy. They arrive quickly after being ordered. keep up the good work!”

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Posted 5 days ago

“Much appricated haveing conversation with Kristen and getting the product manual via email to assist with decision on product. That helped with making the decision.”

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Posted 6 days ago

“Efficient and products you need for a fish pond. Quality business. I've not used the products yet but tomorrow I'm doing to dye the water blue ya.”

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Posted 6 days ago

Play It Koi is rated 4.9 based on 3,533 reviews