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Play It Koi Reviews

4.9 Rating 2,625 Reviews

97 %

of reviewers recommend Play It Koi

Company Reviews

Product Reviews

4.9

Based on 2,625 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

sales@playitkoi.com

Location:

18411, 36th Drive Southeast
Bothell
98012

Play It Koi 5 star review on 26th April 2024

Play It Koi 5 star review on 23rd April 2024

Play It Koi 5 star review on 21st April 2024

Play It Koi 5 star review on 19th April 2024

Play It Koi 5 star review on 19th April 2024

Play It Koi 5 star review on 12th April 2024

Play It Koi 5 star review on 11th April 2024

519

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ben made me an offer I couldn't refuse. I came to his website early in the season (on the day of his daughter's wedding)... He tells me he has a special practice. The plants were unique, and beyond healthy upon arrival. The prices were a little steep, but he assured me "its not personal, Sami.... it's business. " (Prices for the quality are truly unmatched... they aren't steep at all) These plants are going to be "sleeping with the fishes" thanks to Ben and his team. Originally I wasn't going to order more this season, but we ended up doing a custom waterfall (80 foot, including bog area, wetlands, and stream with 4 waterfalls, and a 50x20 foot natural pond), and I ONLY grow and use PIK plants on my custom jobs. The color, quality, SERVICE and prompt shipping is optimal for what we're doing. Every time I think I'm out, they pull me back in. 🤷‍♀️ Wouldn't have it any other way.”

Play It Koi 5 star review on 15th October 2023

Play It Koi 5 star review on 15th October 2023

Play It Koi 5 star review on 15th October 2023

Helpful Report

Posted 6 months ago

“Beautiful plants arrived. Well packed. Thank you for the extra iris. Very happy with my purchase.”

Posted 1 hour ago

“SHIPPING COSTS are eyewatering, lotus separate for some reason. The lotus (one order) arrived late, but seems to be fine. In the pond now along with Water Clover...nice sized wad Hornwort...nice sized wad Other ornamental pond plant? ... nice size on this too Thank you...I am curious...seems like I recieved plants from different locations? Lotus hung up in Washington DC and I thought you were in Washington State? Other plants from Eugene?”

Posted 23 hours ago

“Quick and correct”

Posted 1 day ago

“It is nice getting Maintain shipped to our home.”

Posted 1 day ago

“Thank you for such prompt shipping! All of the plants arrived very happy and healthy. I'm looking forward to watching them bloom and flourish in our new pond. Thanks again!”

Posted 1 day ago

“Everything arrived quickly and as described.”

Posted 1 day ago

“Great products and service!”

Posted 2 days ago

“Easy to use website, good rewards program, fast easy and safe shipping. My new uv light came quick to save my koi!”

Posted 2 days ago

“I really like how you guys handled everything quick and good”

Posted 2 days ago

“The pond plants I ordered came in perfect shape. I planted them all in pond pots today. What a great selection and great prices. I was very satisfied and will definitely order again!”

Posted 3 days ago

“Great seller! Plants arrived quickly, larger than expected, and in great condition. Would definitely buy from them again.”

Posted 3 days ago

“My husband and I were extremely pleased with our plants! We were super thankful we chose your company to order from ( we will be ordering more ❤️) Not only did we get what we paid for but we received a couple extra, thank you!!!”

Posted 3 days ago

“Very nice lotus roots delivered. Nice deal.”

Posted 3 days ago

“Plants arrived well packed and in excellent condition.”

Posted 3 days ago

“Everything arrived on time and in good shape.”

Posted 4 days ago

“Very small tuber. I was very disappointed in the size. I don't think it would flower for sometime.”

Posted 4 days ago

“The giant Papyrus, Cyperus percamenthus, were in ecellent condition on arrival with good root systems - they are now in the bank of my garden pond. - throughout the summer they will spread.”

Posted 4 days ago

“Very happy with the plants I received today! Not so happy that the soil I ordered to plant them in is still back East somewhere! Had I known it was coming all the way from Baltimore and wouldn't be delivered with the plants, I would have shopped for those supplies elsewhere (more locally). Also, I thought I had accumulated fin points last year, but couldn't figure how to use them when placing this order. Not sure they are all that helpful.”

Posted 6 days ago

“I am pleased with the item I ordered, thus far. I ordered a Lotus plant, and the tuber (root) arrived well packaged and moist. I look forward to what it produces.”

Posted 1 week ago

“The plants arrived very quickly and healthy”

Posted 1 week ago

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Play It Koi is rated 4.9 based on 2,625 reviews