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Play It Koi Reviews

4.9 Rating 2,688 Reviews

97 %

of reviewers recommend Play It Koi

Company Reviews

Product Reviews

4.9

Based on 2,688 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

sales@playitkoi.com

Location:

18411, 36th Drive Southeast
Bothell
98012

Play It Koi 5 star review on 18th May 2024

Play It Koi 5 star review on 16th May 2024

Play It Koi 5 star review on 16th May 2024

Play It Koi 5 star review on 16th May 2024

Play It Koi 5 star review on 16th May 2024

Play It Koi 5 star review on 16th May 2024

Play It Koi 5 star review on 16th May 2024

528

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All good, my fish are happy now that they have their food!”

Helpful Report

Posted 5 days ago

“Being new to the lotus all I had to refer to were online images. Upon opening I thought "are there two rhizomes in here?" I thought they looked small for the large variety. As I got into the package I realized that even though they seemed small and I purchased 2, there were a total of 4 rhizomes in my package. I am very pleased! I love when businesses prevent complaints by going over and above what they are responsible for. I would not have complained about the size. Maybe it is because of how late it is in the season, or because I am a first time customer. Either way, thank you. I am so very pleased!”

Posted 5 hours ago

“Shipping was super fast and the duckweed was packaged with care and was in great condition. Thank you!!”

Posted 12 hours ago

“Great service and communication. I'm excited to see my first lotus grow in my koi pond.”

Posted 18 hours ago

“Got my products in a timely manner. You did great”

Posted 18 hours ago

“Packaging was great and item (liquid) arrived intact. Thanks”

Posted 20 hours ago

“My product came quickly and in excellent condition. It was packed xtremely well. I was very impressed with the fast shipping and quality of plants I ordered.”

Posted 21 hours ago

“The plants arrived in excellent condition! The service was great and i was provided updates on shipping and delivery.”

Posted 21 hours ago

“Folks at Play It Koi were communicative and helpful in their guidance. Pointed me to just what I needed and did so with prompt responses via their site’s chat and email follow-up. Generous with their time and clearly know their craft. My order arrived earlier than I imagined!”

Posted 23 hours ago

“Our plants arrived quickly and look green and thriving. They are still quarantined before entering their habit, but I love them and I'm very excited. The fairy moss is a dark vibrant green. The duckweed was a healthy light green and very plentiful. The frogbit was big! I'm sure my Koi will be excited for all the new floating plants!”

Play It Koi 5 star review on 18th May 2024

Posted 1 day ago

“First time buying from this store- product arrived in great condition, hopefully works as well as it did in the past.”

Posted 1 day ago

“Super fast shipping and the plants looked great!”

Posted 1 day ago

“Absolutely love these plants quality is superb”

Posted 1 day ago

“Wow! I ordered some floating pond plants as a surprise for my daughter. She has a small pond and she couldn't find any locally. You sent several extra plants and they're all so big and healthy! Thank you so much for such generosity and great service! It's truly appreciated.”

Posted 1 day ago

“My plants arrived in very healthy condition. All are planted now and all looking good”

Posted 1 day ago

“Derek, Ben & Kelly have always been there for my endless stupid questions. Their customer service is second to none.”

Posted 2 days ago

Thanks Rich! Love the music thumping in the background too! ;-) - Your Finned Friends at PIK

Posted 1 day ago

“Thank you and it works very well”

Posted 2 days ago

“Timely shipping, plants arrived all were alive would buy again.”

Posted 2 days ago

“The lotus roots I received are spectacular! They are large and healthy with numerous leaf spikes. I'm very pleased.”

Posted 2 days ago

“My cattails look great. Looking forward to seeing them grow in.”

Posted 2 days ago

“I am very gracious and happy to report the 6 plants I received were in excellent shape, healthy, and they even whispered in plant language to buy some more. You know what? I definitely will. Thanks for making this an easy process. My pond and fish are looking forward to the next shipment. This is why I LOVE small businesses!!”

Posted 2 days ago

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Play It Koi is rated 4.9 based on 2,688 reviews