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Play It Koi Reviews

4.9 Rating 2,688 Reviews

97 %

of reviewers recommend Play It Koi

Company Reviews

Product Reviews

4.9

Based on 2,688 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

sales@playitkoi.com

Location:

18411, 36th Drive Southeast
Bothell
98012

Play It Koi 5 star review on 18th May 2024

Play It Koi 5 star review on 16th May 2024

Play It Koi 5 star review on 16th May 2024

Play It Koi 5 star review on 16th May 2024

Play It Koi 5 star review on 16th May 2024

Play It Koi 5 star review on 16th May 2024

Play It Koi 5 star review on 16th May 2024

528

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick shipping - important if your fish are in need of help. Prices have gone up a bit, but still very good.”

Posted 5 days ago

“SHIPPING COSTS are eyewatering, lotus separate for some reason. The lotus (one order) arrived late, but seems to be fine. In the pond now along with Water Clover...nice sized wad Hornwort...nice sized wad Other ornamental pond plant? ... nice size on this too Thank you...I am curious...seems like I recieved plants from different locations? Lotus hung up in Washington DC and I thought you were in Washington State? Other plants from Eugene?”

Posted 1 week ago

“Very happy with the plants I received today! Not so happy that the soil I ordered to plant them in is still back East somewhere! Had I known it was coming all the way from Baltimore and wouldn't be delivered with the plants, I would have shopped for those supplies elsewhere (more locally). Also, I thought I had accumulated fin points last year, but couldn't figure how to use them when placing this order. Not sure they are all that helpful.”

Posted 2 weeks ago

“The lotus tuber was broken into three pieces when it arrived. One piece is clearly viable. It might help to tpe them to the inside of box for shipping”

Posted 3 weeks ago

“It will be a little while before I will know if I’ve made a good purchase. The Magnificent 15 Lotus was a nice sized Lotus tuber. The other two were definitely on the small side for sure. I will have to see what grows. I potted them up right away. Do you have any kind of guarantee for them to grow??? I should have made photos before I planted.”

Posted 3 weeks ago

“All in order, but remind purchasers they need a special mounting flange to attach the device in place on savio leaf skimmer”

Posted 1 month ago

“So far so good”

Posted 1 month ago

“This was my first purchase of online plants for my pond. I was pleased by the condition of the plants and they arrived in a very timely manner. However potting them was another story! I had only used floating plants such as water hyacinths last year so no potting was necessary. Apparently I didn't add enough gravel to the top of the pot b/c when I placed it in the pond a bunch of soil started to flow out of the pot and into my immaculately clean pond. Needless to say I was not happy, but it was probably my own fault. I think it would be helpful for 1st time "potters" like mysef to have a bit more clear instructions and amounts posted on the bag of soil. Luckily most of the debris settled down to the bottom after a few days and the pond has cleared up a bit. That would have been good information to have. I also have no idea why there is a drawstring on the potting "bag"????It's not mentioned anywhere that I can find........”

Posted 1 month ago

“Like the product seems to be just what I need.”

Posted 1 month ago

“Shipping was very fast. The bowl had a small dent from shipping since it was only shipped in cellophane, not boxed. Nothing that will impact its functionality, but the dent is still there a week later and may never come out since it is hard plastic.”

Posted 2 months ago

“Did very well. now to get my fish well.”

Posted 4 months ago

“Thank you for the great service and quality products.”

Posted 5 months ago

“Plants seem healthy. I purchased 4 half cups. I thought the amount would have been more. But I know they multiply. Hopefully they live to do so. Overall I'm happy.”

Posted 5 months ago

“I ordered lotus I got more than I expected very happy excited to see it grow”

Posted 8 months ago

“Very helpful”

Posted 8 months ago

“Delivery was faster than I thought it would be. Have to wait and see how the plants work out. As soon as they come in, I put them in the pond.”

Posted 9 months ago

“You're product works very well but on my last order I did not recieve a pipette.”

Posted 9 months ago

“Great products that work as expected. My only downer on this site is trying to navigate to get what supplies you need. It definitely needs to be more user-friendly. As with this survey there is no option for the question How did you communicate with the company to choose the Web page store.”

Posted 9 months ago

“Great product, received all alive and well. Only reason why not selected a "5" star is because for the price, should receive four times the amount that was shipped. Pretty disappointing.”

Posted 9 months ago

“The corkscew plant didn't make it. I'm thinking small plants don't make the trip well. The cattail and Iris made it here in great shape. They are already growing. I like your service and product very much.”

Posted 9 months ago

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Play It Koi is rated 4.9 based on 2,688 reviews