Play It Koi Reviews

Name: Play It Koi
Address: 18411, 36th Drive Southeast, Bothell
Rating: 4.88

4.9 Rating 2,688 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 2,688 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

sales@playitkoi.com

Location:

18411, 36th Drive Southeast
Bothell
98012

Play It Koi 5 star review on 18th May 2024

528

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So so I’ll just say plants should be bigger for the price.”

Helpful Report

Posted 1 week ago

“We have a heated greenhouse, so ordered a bare root Lotus and some additional water plants for our ponds. The plants were shipped two days after the order, and arrived in excellent condition. The Lotus root is about a foot long with multiple leaves and shoots. The other water plants have good well-developed root systems, and also looked very healthy. They are now planted in water in the greenhouse, waiting for things to warm up. We are hoping for blooms this summer given the size of the lotus. Ordering process on the website was very easy.”

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Posted 3 weeks ago

“I cleaned out my old (30+ yrs) pond with the original liner and it started to leak so we needed a new one, after a lot of research I settled upon this one, which was the toughest and most reasonably priced. The liner was shipped once it was made in the time frame they quoted when purchased. The new liner went in smoothly as it wasn't hard to move it around. It is a tough material yet light and flexible, I bought the 30 mil ultra with UV protection. I am happy with the results. The pond is all cut back getting ready for winter so it's not pretty right now and it has a leaf over it for the winter. But it is holding water and the fish are happy and it will look better in the fall. Thank you for the great product! Dave”

Play It Koi 5 star review on 24th October 2023

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Posted 6 months ago

“Excellent, Ben actually called me back when I left a message. That doesn't happen much these days. Appreciate your quick response and delivery of my product. Joe Hagle Remax, The Woodlands, Tx.”

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Posted 7 months ago

“Play It Koi has delivered on all of our pond needs and supplies! Super appreciative of their superb customer service always! Thank you!”

Play It Koi 5 star review on 11th August 2023

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Posted 9 months ago

“I want to say that I have been extremely happy with the service and support that I have received from Derek Boucher. He has been a huge help to me as a beginner in keeping Koi fish and with the design of my new pond build.”

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Posted 9 months ago

“FedEx fat fingered my delivery address on my recent order. The house it was delivered to held my plants hostage. Derek emailed me to find out what was going on. I offered to perform a no-knock raid, but Derek held the opinion he didn't want to see our creative rescue efforts blasted across national news, and therefore had a replacement order packaged up and sent. Derek understands homemade M-80s, flash bangs and military grade bottle rockets probably isn't the best solution to getting your pond plants back (although we were filling willing to exercise our military training to the fullest extent). Then orange jumpsuits offered at the county jail here do not belong anywhere near the color wheel of my skin tone. Order should be on the way today! Fast, corrective measures taken by PIK have made me a repeat customer! Thank you, Derrek!!”

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Posted 11 months ago

“Excellent! Everything was wet and ready to go! Will buy again for sure! Bought from another place last year and was disappointed in the quality and even got some snails that weren't part of my order! LOL!”

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Posted 1 year ago

“Great products . Lots of choices. Great website. Very informative. Thanks”

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Posted 1 year ago

Thanks for the review, Ann! We appreciate your feedback and are glad you enjoyed our products, website, and wide selection of choices. It's always our goal to provide a great user experience, so we're thrilled get your positive feedback. Thank you and we hope to see you again soon!

Posted 1 year ago

Play It Koi is rated 4.9 based on 2,688 reviews