Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.88

4.9 Rating 3,831 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 3,831 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 5th May 2026

787

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As always, great customer service and great products!”

Helpful Report

Posted 1 hour ago

“The person who helped us was really knowableabe about what was needed to get started with our koi pond would recommend to others thank you”

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Posted 4 hours ago

“My plants came very well packaged. I planted my plants in the baskets, loam and fertilizer I also ordered on the same day I got them. The water hyacinth and canna 'peach delight' are doing extremely well. The water poppy and water hawthorne plants died back but I have now sprouts! Play it Koi asked me several times if I was completely satisfied and that if I was not they would fix it.”

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Posted 19 hours ago

“I ordered the Gosanke 6-8 inch Koi fish, and they arrived very healthy and a day early! They are some great looking fish.”

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Posted 1 day ago

“Thank you for the UV light bulb replacement. It is arrived well packed and without damage. It is installed and working well.”

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Posted 2 days ago

“5 stars for customer service! I miscalculated my fountain capacity when I ordered the PondMAX PR750UV pressure filter. I received a return authorization within minutes, after notifying customer service. I'm shipping the unit out today in anticipation of a full refund. It's great to know that Play It Koi will honor their return policy with zero hassles.”

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Posted 2 days ago

“The parts for my pond filter fit perfectly and my fish are jumping with joy”

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Posted 2 days ago

“I can't even believe it! I followed your excellent instructions and already I have leaves. My koi are very excited about their new present. It was fast, easy and it will be beautiful. I am very grateful”

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Posted 2 days ago

“I rate the company at 5 stars. Everything arrived in great shape and you were very generous with your plant starts!. Thanks, Linda”

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Posted 2 days ago

“Was very helpful and professional. Delivery was speedy.”

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Posted 2 days ago

“Great products that arrived on time. Plants are thriving!”

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Posted 2 days ago

“Wonderful source for pond equipment and supplies. Best of all a very helpful, knowledgeable staff when questions arise regarding pond issues. This alone a great value when keeping koi. Highly recommend Play it Koi.”

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Posted 3 days ago

“Plants were delivered quickly and arrived in great condition. I kept them inside for two days before planting outside. I will definitely buy from here again.”

Play It Koi 5 star review on 2nd May 2026

Helpful Report

Posted 3 days ago

“Easy ordering and delivery”

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Posted 4 days ago

“Plants delivered in good condition and fast delivery”

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Posted 6 days ago

“Everything arrived in great shape and all plants are growing well after planting. The only issue I noticed was that the duckweed was completely infested with snails. I always expect a few but it was almost more snails than plant. Otherwise perfect!”

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Posted 1 week ago

“I’ll be able to try the product I can tell you everything looks great. And they have excellent service. I had a small issue with an order and they fixed it within the same day. I wouldn’t hesitate to buy more from this place”

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Posted 1 week ago

“Good prices. Nice website. You had what I needed when nobody in my hood even carries the product”

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Posted 1 week ago

“Two lotuses and a water lily - all growing happily in their new bog pond! Looking forward to bloom time.”

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Posted 1 week ago

“The plants 🌱 I got looked better than any of the ones I got from our local pond store. They have only been in the water for a few days and they are growing like crazy. Thank you 🙏”

Helpful Report

Posted 1 week ago

Play It Koi is rated 4.9 based on 3,831 reviews