Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.89

4.9 Rating 3,700 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,700 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 14th December 2025

Beverly

Play It Koi 5 star review on 17th November 2025

Marie

Play It Koi 5 star review on 22nd October 2025

Alasdair

784

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was a perfect fit!”

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Posted 1 day ago

“Great pricing, shipped out very quickly. I’ll be shopping here again soon!”

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Posted 1 day ago

“Easy ordering and great variety! Shipping is quick. My koi love the good quality of growth food.”

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Posted 2 days ago

“Great price and service as usual. Been a long time customer. Thank you play it koi!”

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Posted 3 days ago

“My pond is more stabil than ever.”

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Posted 1 week ago

“Called with a question before ordering. loved that person answered instead of a recording, and he was very knowledgeable and helped me order.”

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Posted 2 weeks ago

“The plants arrived quickly, well-packed, and were in great condition! I am very happy with them. No transplant shock or wilting when placed in my pond.”

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Posted 2 weeks ago

“Very punctual I received my koi’s next day”

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Posted 2 weeks ago

“Every time I’ve ordered from this company, they have shipped it out quickly. I’ve never had a problem with them, that's why I continue to send them my orders!”

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Posted 2 weeks ago

“You guys are great, thanks for the fast shipping and quick responses to my questions.”

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Posted 3 weeks ago

“Customer service is awesome!”

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Posted 3 weeks ago

“You guys did great”

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Posted 3 weeks ago

“It’s a one stop shop that has all your needs”

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Posted 1 month ago

“These guys have what you need for a pond and the shipping went well. I ordered a manifold for my air pump and it arrived swiftly and works great!”

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Posted 1 month ago

Hi Ben! Thank you so much for your wonderful review. We're delighted to hear you found everything you needed and that the manifold for your air pump arrived swiftly and is working great. Providing reliable shipping and high-quality supplies for your pond is our top priority. We appreciate your support and look forward to helping with your pond again! Best fishes, Play It Koi!

Posted 1 month ago

“Always means my expectations”

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Posted 1 month ago

Hi Tom! Thank you so much for sharing your positive experience. We're thrilled to hear that we consistently meet your expectations. We truly appreciate your loyalty and look forward to serving you again soon! Best fishes, Play It Koi!

Posted 1 month ago

“So far so good!! UV and skimmers have worked out well,so I will be ordering more equipment from you!”

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Posted 1 month ago

Hi Barry! Thank you for sharing your experience. We're delighted to hear that your UV filter and skimmers are working out so well and that you will be ordering more equipment from us. We appreciate your trust and look forward to supporting your pond projects again soon! Best fishes, Play It Koi!

Posted 1 month ago

“All plants arrived in great condition”

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Posted 1 month ago

Hi Felipe! Thank you for your wonderful review. We're so happy to hear that all of your plants arrived in great condition. It's our goal to ensure healthy, thriving plants for your pond, and your satisfaction means a lot to us. We appreciate your support and look forward to helping with future pond projects! Best fishes, Play It Koi!

Posted 1 month ago

“Plants arrived green and in good condition with a good amount of rhizome to start the plants off. Perhaps most importantly, there was no contamination with duckweed, which is a problem with some suppliers!”

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Posted 1 month ago

Hi Stephen! Thank you for your detailed review. We're delighted to hear your plants arrived green and in good condition with healthy rhizomes to get them started. We're especially glad that there was no duckweed contamination—we take great care to keep our plants clean and safe. We appreciate your support and look forward to providing more healthy plants for your pond! Best fishes, Play It Koi!

Posted 1 month ago

“The updates arrived precisely on schedule.”

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Posted 1 month ago

Hi Hong! Thanks for your review. We are glad your updates arrived right on schedule and that we could provide timely service. We appreciate your support and look forward to serving you again soon. Best fishes, Play It Koi!

Posted 1 month ago

“Easy ordering.”

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Posted 2 months ago

Play It Koi is rated 4.9 based on 3,700 reviews