Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.87

4.9 Rating 4,075 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 4,075 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 5th August 2026

Kenneth

Play It Koi 5 star review on 2nd July 2026

Jed

Play It Koi 5 star review on 15th June 2026

"Steven"

Play It Koi 5 star review on 11th June 2026

William

829

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent!! Plants arrived on time and in great condition. Love your continual communication. It shows that you are dedicated to your customers.”

Helpful Report

Posted 12 hours ago

“This company is top notch! Products were delivered in the middle of a heat wave and wildfire smoke and still arrived in impeccable condition.”

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Posted 15 hours ago

“Great, your customer service is fantastic and helpful.”

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Posted 20 hours ago

“Same great service every time… we have ordered plenty of product from PIK!! Outstanding product and quick shipping every time..”

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Posted 1 day ago

“I got what I wanted at a good price and timely delivery.”

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Posted 1 day ago

“My order arrived in timely fashion and works great !!”

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Posted 1 day ago

“The service was impeccable. A quick phone call and my order was on the way.”

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Posted 3 days ago

“Got what I ordered quickly”

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Posted 3 days ago

“Fast delivery”

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Posted 5 days ago

Thanks so much, Ruthann! Glad the order got to you quickly. Reach out anytime you need a hand with anything pond-related. — The whole crew at Play It Koi

Posted 5 days ago

“Great service, fast delivery, helpful staff. Love you guys!!”

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Posted 6 days ago

Love you guys right back, Jane! Fast delivery and helpful staff are exactly what we're going for, so hearing that made my day. Glad we could help you track down the right parts for your PF4800, and reach out anytime you need a hand. — Kristen, Play It Koi

Posted 5 days ago

“Most Excellent!! Plants came is professionally wrapped and packed and were in great condition.”

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Posted 1 week ago

Most Excellent right back at you, Michael! We take the wrapping and packing seriously, so it's great to hear your plants showed up in great shape. Come see us again when the pond calls for more. — Your finned friends at Play It Koi

Posted 6 days ago

“We get all of our koi food at Play It Koi- fast service and good pricing.”

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Posted 1 week ago

Thanks so much, Craig! Being your go-to for koi food means a lot, and I'm glad the fast service and pricing keep working out for you. Reach out anytime at Derek@playitkoi.com if you ever need a hand. — Derek, Play It Koi

Posted 6 days ago

“Alway quick delivery of great products”

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Posted 1 week ago

Thanks so much, Cheryl! Quick shipping and solid products are exactly what we aim for, so hearing that lands means a lot. Good chatting with you the other day too, holler anytime you need a hand. — Derek, Play It Koi

Posted 6 days ago

“Every single order arrives promptly and in excellent condition. I am very pleased with my purchases.”

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Posted 1 week ago

Thanks so much, Sara! It means a lot to hear that every order has landed promptly and in good shape, especially with the cold snap we chatted about on #66427. So glad the plant timing worked out, and don't hesitate to reach out anytime. — Kristen, Play It Koi

Posted 1 week ago

“Purchased one over a year ago and it finally quit, so I ordered another one from Play It Koi. It came within a few days and is working great. They are the best.”

Play It Koi 5 star review on 29th July 2026

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Posted 1 week ago

Thanks so much, Diane! A year of solid use before it needed swapping sounds about right, and we're glad the new one shipped out fast and is humming along again. Really kind of you to come back to us. 🙂 — Your friends at Play It Koi

Posted 1 week ago

“Got the right product the first time”

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Posted 1 week ago

Getting the right product the first time is exactly what we're going for, John, so it's great to hear that's how it worked out. Reach out anytime you're planning your next project and we'll help you dial it in. — Cheers, the Play It Koi crew

Posted 1 week ago

“Received the food very quickly!”

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Posted 1 week ago

Thanks so much, Roy! Glad that food showed up fast for you, quick shipping makes a real difference when you're ready to feed. Come back anytime you need to restock. — Your friends at Play It Koi

Posted 1 week ago

“Super easy ordering experience. Great price. Fast shipping. Will definitely order again.”

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Posted 1 week ago

Thanks so much, Keith! Easy ordering, good price, and quick shipping is exactly what we're going for, so it's great to hear it landed that way. Come back anytime you need something for the pond. — The whole crew at Play It Koi

Posted 1 week ago

“Perfect transaction. My fish love the sinking pellets. Happy it comes in a plastic bucket as opposed to a bag.”

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Posted 1 week ago

Thanks so much, Pam! Smooth transactions are what we aim for, and I'm right there with you on the bucket, it holds up way better than a bag and keeps the pellets fresh. Glad we got that Prazi dosage question squared away for your pond too. Come back anytime. — Derek, Play It Koi

Posted 1 week ago

“found what i needed quickly.”

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Posted 1 week ago

Thanks so much, Annette! Glad you found what you needed without any hassle, that's exactly how we like it to go. Reach out anytime you're hunting for something specific and we'll help you track it down. — Your finned friends at Play It Koi

Posted 1 week ago

Play It Koi is rated 4.9 based on 4,075 reviews