Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.89

4.9 Rating 3,596 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,596 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 28th August 2025

769

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a great experience with Play It Koi! All the plants I ordered arrived in great shape and were a nice size, too! Thank you!”

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Posted 1 month ago

“Awesome product, great packaging! Will shop from them in the near future! Thanks! Great communication!”

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Posted 1 month ago

“Excellent Kristen in customer service was wonderful !!! Very helpful !!! Very caring !!!”

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Posted 1 month ago

“Easy ordering. Delivery time very good. Delivery packaging excellent, the irises arrived in a very robust condition”

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Posted 1 month ago

“I ordered Duck Weed and Hornwort pond plants. My order arrived in a timely fashion, was well packaged, and contained generous amounts of both plants. I will definitely consider ordering from Play It Koi again!”

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Posted 1 month ago

“We received the order ontime. As alwasy, great customer service. Thank you!”

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Posted 1 month ago

“Perfect! Pond started clearing up in three days. It has now been about a week and is almost crystal clear!”

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Posted 1 month ago

“The floating plants I order often always come in a timely manner and in good condition!”

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Posted 1 month ago

“Always excellent service”

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Posted 2 months ago

“Plants arrived in good condition and in a timely manner”

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Posted 2 months ago

“The plants I received are beautiful and I received a few extras!”

Play It Koi 5 star review on 2nd July 2025

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Posted 2 months ago

“Awesome products fast delivery”

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Posted 2 months ago

“All plant were beautiful and healthy at arrival, even through warmer weather.”

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Posted 2 months ago

“Repeating customer excellence service!!”

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Posted 2 months ago

“These plants are thriving! Thank you soo much!”

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Posted 2 months ago

“My order arrived within the projected window, and the plants were healthy and great! They are now thriving in my pond!”

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Posted 2 months ago

“Excellent experience. Will buy again.”

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Posted 2 months ago

“The pond plants arrived quickly, were packaged well, and were in great shape. I put them in the pond immediately and they are thriving 😊 Thank you - The pond loves the new additions!”

Play It Koi 5 star review on 29th June 2025

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Posted 2 months ago

“Fast shipping”

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Posted 2 months ago

“I love play it koi.”

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Posted 2 months ago

Play It Koi is rated 4.9 based on 3,596 reviews