Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.89

4.9 Rating 3,596 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,596 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 28th August 2025

769

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They will get you all your answers! Very helpful staff.”

Helpful Report

Posted 1 month ago

Hi Soli! Thank you for your kind words. We're glad our team could provide all the answers you needed and that you found us so helpful. We appreciate your support and look forward to assisting you again. Best fishes, Play It Koi!

Posted 1 month ago

“Everything arrived, neatly packed individually and labeled, which made it easy to categorize look up and plants in the correct place..”

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Posted 1 month ago

Great looking Pond Ordy! Thank you for sharing your experience. We're thrilled to hear that everything arrived neatly packed and labeled. We always aim to provide a seamless experience, so your feedback means a lot to us! Best fishes, Team Play It Koi

Posted 1 month ago

“The plants always arrive immaculate. And I mean that literally; they are immaculate every single time. Not one brown leaf or dead plant. They acclimate well. The selection and knowledge provided is incomparable.”

Play It Koi 5 star review on 15th July 2025

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Posted 1 month ago

“Hardware bag was opened with nothing in it.”

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Posted 1 month ago

“My order was responded to promptly and delivered in a timely manner. Very high quality replacement equipment, ordered a second as a companion for the winter months. Emails followed up my purchase and updates on the progress. I highly recommend PlayItKoi for pond needs.”

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Posted 1 month ago

“Purchased 18 pickerelweed plants for my pond. Actually received 10 - all very healthy, very green, and ready for planting! One week later, they are already putting out new leaves! VERY happy with this purchase!”

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Posted 1 month ago

“GREAT SERVICE , ALL PLANTS CAME IN GREAT SHAPE. DEFINITLY ORDERING MORE.”

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Posted 1 month ago

“Website was easy to use”

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Posted 1 month ago

“Koi seem healthier since I’ve been feeding them this brand.”

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Posted 1 month ago

“Good product choices and great service.”

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Posted 1 month ago

“I called and talked to someone who was very knowledgeable and helped me get exactly what I needed. It also got delivered a few days early than it was supposed to.”

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Posted 1 month ago

“That 30 mil ultra liner is a superior product, and easy to install”

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Posted 1 month ago

“Always helpful amd very pleasant”

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Posted 1 month ago

“I ordered a new Uber set up it came in in time I will definitly order stuff from them again”

Play It Koi 5 star review on 12th July 2025

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Posted 1 month ago

“Your plants are great! They are large and healthy. They arrive quickly after being ordered. keep up the good work!”

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Posted 1 month ago

“Much appricated haveing conversation with Kristen and getting the product manual via email to assist with decision on product. That helped with making the decision.”

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Posted 1 month ago

“Efficient and products you need for a fish pond. Quality business. I've not used the products yet but tomorrow I'm doing to dye the water blue ya.”

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Posted 1 month ago

“Great price! FAST REPONSE TIME! FAST SHIPPING!”

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Posted 1 month ago

“Pond plants were in great condition and have grown since putting them in our pond.”

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Posted 1 month ago

“Excellent service. Hardy water lily arrived perfect!”

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Posted 1 month ago

Play It Koi is rated 4.9 based on 3,596 reviews