Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.87

4.9 Rating 4,075 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 4,075 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 5th August 2026

Kenneth

Play It Koi 5 star review on 2nd July 2026

Jed

Play It Koi 5 star review on 15th June 2026

"Steven"

Play It Koi 5 star review on 11th June 2026

William

829

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great job everything is working fine. Thank you.”

Helpful Report

Posted 1 month ago

Thanks so much, Mike! Glad everything's up and running smoothly, and that the ballast sorted out nicely on our end too. If you ever have questions or just want to share a pond photo, reach out anytime. — Kristen, Play It Koi

Posted 1 month ago

“Derek is very knowledgeable and my order was placed and shipped quickly-thanks!”

Helpful Report

Posted 1 month ago

Thanks so much, Stephen! Derek's the guy for pond questions, so I'm glad he steered you right and got the order out the door fast. Reach out anytime, and feel free to send a pond photo once things are running. — Ben, Play It Koi

Posted 1 month ago

“Beautiful fish. Look great and are very healthy. Great purchase.”

Helpful Report

Posted 1 month ago

So glad the fish showed up healthy and looking great for you! That's exactly what we hope for when they land in a new pond. Send us a photo once they've settled in, we'd love to see them. — Your finned friends at Play It Koi

Posted 1 month ago

“Everything arrived quick and was in good condition. I will purchase from here again.”

Helpful Report

Posted 1 month ago

Thanks so much, Shawn! Glad the order got to you quickly and everything showed up in good shape. We'd love to have you back whenever you're ready for the next project. 🙂 — From all of us at Play It Koi

Posted 1 month ago

“Plants arrived very well packaged, healthy, and large. Highly recommended!”

Helpful Report

Posted 1 month ago

Really glad the plants showed up healthy, large, and well packaged. That packing step matters a lot with live plants, so it's good to hear it held up. Feel free to send a pond photo once they settle in. — From all of us at Play It Koi

Posted 1 month ago

“Shipped quickly and price reasonable.”

Helpful Report

Posted 1 month ago

“Very pleased with the service provided from Play It Koi. Fast shipping. Great communications regarding my order. And product arrived safely. Good prices too”

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Posted 1 month ago

“After fighting with a standard size liner and trying to fold corners neatly for a 2 months I broke down and bought a custom welded box liner from Play it Koi. Should have done this the 1st time. Installed in about 3 hours from start to finish with my 12 year old son. Came out perfectly.”

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Posted 1 month ago

“Even though our plants order arrived "cooked" from the hot weather, Kristen was lightning fast to correct the problem. The new plants should arrive soon.”

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Posted 1 month ago

“As always, no delay in service and products are first class as usual. Thank you all at Play it Koi. 😉👍🏻”

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Posted 1 month ago

“Always the best.”

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Posted 1 month ago

“All the plants arrived in good time, in wonderfull condition, and are already growing well in the mini-pond!”

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Posted 1 month ago

“Great products”

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Posted 1 month ago

“PlayItKoi had the exact products I needed at a reasonable price. When I placed the order, the shipment was sent to me quickly and arrived promptly.”

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Posted 1 month ago

“Very satisfied with order of water hyacinth. Very healthy plants. Arrived in great condition.”

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Posted 1 month ago

“Excellent service with competitive prices.”

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Posted 1 month ago

“High Quality!!”

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Posted 1 month ago

“Fast shipping, wide selection of products.”

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Posted 1 month ago

“All plants arrived in very good condition. They appeared to be hardy and healthy. Company provides a more than fair amount of roots / cuttings to give the buyer higher likelihood of the plant thriving after immediately planting. The company also demonstrated excellent communication to me as a customer with questions. I would recommend them definitely!”

Helpful Report

Posted 1 month ago

“Great service! Arrived quickly and it works great !”

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Posted 1 month ago

Play It Koi is rated 4.9 based on 4,075 reviews