Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.88

4.9 Rating 3,831 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 3,831 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 5th May 2026

787

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was VERY happy with the product I received from play it again Koi. The plants were really healthy looking and the volume of plants received was generous. The plants have been placed in several ponds and are doing very well after a week. I was also impressed at the speed of delivery. From my personal experience you will be happy with you purchase from play it again Koi.”

Helpful Report

Posted 1 week ago

“My order of a pond pump impeller was available and shipped out within one day.”

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Posted 2 weeks ago

“The plants came fast and in nice condition. We had a dip in temperature and I hope the come back.”

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Posted 2 weeks ago

“I'm so glad I found you online! Your response time is great-Ive already received the 2 items I ordered. I wish you had the 60watt submersible in stock which would have been ideal for our 3000gal pond, but I took a chance on the 40watt and I can definitely see a difference. Fingers crossed. Seems like a super product and exactly what I was looking for. Our large filter has 2 compartments and I have it in the 1st one where water enters from the pond, tucked under the bristles to keep it submerged. It's working! I will still be keen to purchase the 60watt when it becomes available again.”

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Posted 2 weeks ago

“easy to order, arrived quickly and in excellent condition. Looking great in my pond”

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Posted 2 weeks ago

“Great to work with and quality products! Thanks!”

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Posted 2 weeks ago

“I bought two lotus tubers, and I’m very happy with the service and the quality of the product. They started growing immediately. I also like all the instructions provided online”

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Posted 2 weeks ago

“The Large Pellet order that was mis sent, medium pellets, just landed on my front porch. Thank You for getting things straight. At 84 yrs of age I was a little dumbfounded at your personnell initial response indicating I might try to fool someone.. Hope the returned shipment arrived OK. .”

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Posted 2 weeks ago

“Excellent web site - prompt delivery, healthy plants!”

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Posted 2 weeks ago

“Excellent quality plants. The root systems were very strong. I’m so happy with these plants”

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Posted 2 weeks ago

“The lillies were shipped in a timely matter. The information on shipping and planting once recieved was greatly appreciated. The lillies were in great shape, with all three already having leaves budding out.”

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Posted 2 weeks ago

“My new go to for water plants!”

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Posted 2 weeks ago

“I changed my mind on which bottom drain to buy and after receiving the 3" koi toilet I decided to switch to the Evolution Aqua 4" which worked out perfectly for my pond build. But the no hassle return was just the beginning. I got a call back and email from Ivan that answered all my newbie questions and even offered to help any time. That's service!”

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Posted 2 weeks ago

“Awesome! Timely delivery. Product was exactly as mentioned it would be. Replace exactly what I needed, with some added benefits. The price was perfect!”

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Posted 2 weeks ago

“Everything when well. Still waiting to hear back on a koi on when it will be in”

Play It Koi 5 star review on 19th April 2026

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Posted 2 weeks ago

“Ivan was extremely helpful.”

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Posted 2 weeks ago

“Very helpful staff”

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Posted 2 weeks ago

“You shipped quickly and packed carefully. The product was in perfect condition when it arrived.”

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Posted 2 weeks ago

“My order arrived timely and well packaged.”

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Posted 2 weeks ago

“Shipping on time at competitive price.”

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Posted 2 weeks ago

Play It Koi is rated 4.9 based on 3,831 reviews