Play It Koi Reviews

Name: Play It Koi
Address: 18411, 36th Drive Southeast, Bothell
Rating: 4.89

4.9 Rating 3,332 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

sales@playitkoi.com

Location:

18411, 36th Drive Southeast
Bothell
98012

Play It Koi 5 star review on 5th May 2025

727

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My lotus tubers arrived very carefully packed and promptly. I've never grown lotus before, but after spending a month in SE Asia, I can't imagine life without them. Hopefully, I will do them justice.”

Helpful Report

Posted 6 days ago

“Koi isn’t just about great products, they stand behind their customers too. When I had an issue with my lights, Kristen from their team made sure I wasn’t left in the dark (literally and figuratively!). She followed up, responded quickly, and truly cared about getting everything right. It’s clear that Koi empowers their team to go above and beyond, and it makes all the difference. Thank you, Koi and Kristen, for reminding me what real customer care looks like!”

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Posted 1 week ago

“installed the new filter all of the necessary replacement parts were included and it installed with ease”

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Posted 1 week ago

“Fast shipping, excellent product and great price. Thanks!”

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Posted 1 week ago

“The Service Department was very kind and efficent in taking care of my problem. I will definately shop here again.”

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Posted 1 week ago

“The plants were well packaged & in great shape. Everything looks very healthy 😊”

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Posted 1 week ago

“I was looking for ProformPC in 5 lb container but there was only the 2 lb.”

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Posted 1 week ago

“Kristin at Play it Koi has been super helpful and the advice and products she’s recommended have helped immensely. My Koi have almost healed completely and I couldn’t be happier! Check out the before and after pics!”

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Posted 1 week ago

“Ordering is always easy and shipping is quick (even across the country to me in NJ). I love my new filter- I was quick and simple to install and my fish crew are all happy!”

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Posted 1 week ago

“I am very happy with my plant order. The water lettuce in particular is very big and healthy looking. Quick shipping also. Thanks 😊”

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Posted 1 week ago

“Within a week, our pond went from green to crystal clear. The added filter and IV light do the trick.”

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Posted 1 week ago

“Plants arrived in excellent condition quickly and packed well. Thank you!”

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Posted 1 week ago

“Excellent customer service with quick and detailed responses.”

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Posted 2 weeks ago

“Extremely happy and impressed with not only the quality and size of my aquatic plant order but also the timeliness and packaging. The prices were great too! Will be ordering from this site again.”

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Posted 2 weeks ago

“I installed the new filter pads yesturday, today the pond looks 100% clearer. glad I was finally able to get the right size I needed for my Pondmax filter.”

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Posted 2 weeks ago

“Very fast shipping and the item was great,”

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Posted 2 weeks ago

“Very pleased with my purchase. Plants came in a timely fashion and were bigger than I expected.”

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Posted 2 weeks ago

“Plants were great!”

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Posted 2 weeks ago

“Replacement part dealer for PondMax. I spoke to PondMax and they directed my to Play it Koi...I had previously purchased from them and was pleased. This didn't disappoint. Shipping is minimal time. Support this business.”

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Posted 2 weeks ago

“Love ordering from PlayIt Koi!! Their Lillies and Lotus when grown and bloom are absolutely stunning!! And I love being able to order all my other pond supplies from them as well especially the AquaMeds Medzyme to keep my koi safe from bacterial issues. Ivan with PlayItKoi is also so very helpful and quick to responding to my questions via email. I love the customer support he provides, the advice for my koi pond is what helps keep them safe and my pond stunning!!”

Play It Koi 5 star review on 20th April 2025

Helpful Report

Posted 2 weeks ago

Play It Koi is rated 4.9 based on 3,332 reviews