Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.88

4.9 Rating 4,170 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 4,170 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 11th September 2026

Kyra

Play It Koi 5 star review on 28th August 2026

Amanda

847

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I like that I can receive the Algae FIx without the hassle (by Chewy) and the fish food so quickly.”

Helpful Report

Posted 1 month ago

So glad we could take the hassle out of getting your Algaefix and fish food to you, and quickly at that. Thanks for giving us a try, and reach out anytime you need a hand with anything pond related. — From all of us at Play It Koi

Posted 1 month ago

“Great Resource for your pond! Good selection of products that we have been looking for and fast shipping to our house.”

Helpful Report

Posted 1 month ago

Thanks so much, Shannon! It means a lot that we had the products you'd been hunting for, and that fast shipping got them to your door quickly. Come back anytime you're stocking up for the pond. — From all of us at Play It Koi

Posted 1 month ago

“Fast and efficient. Order was processed and shipped quickly”

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Posted 1 month ago

Thanks so much, John! Getting your order processed and out the door quickly is exactly what we aim for, so it's great to hear it landed that way. Reach out anytime you need a hand with the pond. — From all of us at Play It Koi

Posted 1 month ago

“I ordered plants. They were beautiful. They are working out well. I have quite a few extra that I am going to share!”

Play It Koi 5 star review on 14th August 2026

Helpful Report

Posted 1 month ago

Thanks so much, Kathy! It makes our day hearing the plants arrived beautiful and are settling in so well, and how kind of you to share your extras with friends. Come back anytime you're ready to add more to the pond. — From all of us at Play It Koi

Posted 1 month ago

“Great filter, cleared up floating debris within 24 hours”

Helpful Report

Posted 1 month ago

Thanks so much, Avinoam! Clearing floating debris within 24 hours is exactly what you want to see, and it's great to hear the filter jumped right in. Reach out anytime as the seasons change if you want a hand tuning it. — From all of us at Play It Koi

Posted 1 month ago

“Perfect for the pond, thank you 🐠🐟”

Helpful Report

Posted 1 month ago

Thanks so much, Carrie! So glad it turned out to be just right for your pond. If any questions come up as the seasons change, reach out anytime, and feel free to send a pond photo, we always love seeing them. 🐟 — Your pondside crew at Play It Koi

Posted 1 month ago

“Excellent quality, healthy, green plants. Greater quantity than expected for the price. 10 out of 10 highly recommended”

Helpful Report

Posted 1 month ago

Thanks so much, Elizabeth! It really makes our day to hear the plants showed up healthy and green, and that you got more than you expected. A 10 out of 10 means a lot coming from a fellow pond keeper. Come back and see us anytime. — Everyone here at Play It Koi

Posted 1 month ago

“Fast shipping, no issues with order.”

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Posted 1 month ago

Really glad the order got to you fast and went off without a hitch! That's exactly what we like to hear. Reach out anytime you need a hand with your pond. — The Play It Koi crew

Posted 1 month ago

“Play it koi is very profesional and there is service is top notch.”

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Posted 1 month ago

Thanks so much, Hernando! Hearing that our service felt top notch really makes our day. We're always just a message away if you ever need a hand with your pond. — The whole crew at Play It Koi

Posted 1 month ago

“Everything worked out fine. Got my order. It was correct. I’m happy”

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Posted 1 month ago

Thanks so much, Richard! Order correct and you're happy is exactly what we like to hear. If anything ever comes up with the pond, just reach out anytime. — Cheers, the Play It Koi crew

Posted 1 month ago

“Great company!”

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Posted 1 month ago

Thanks so much, Brian! Short and sweet, and it means a lot coming from a fellow ponder. Reach out anytime you've got a question or just want to talk koi. — Happy ponding, the Play It Koi crew

Posted 1 month ago

“Item arrived in timely fashion undamaged.”

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Posted 1 month ago

Thanks so much, Anderson! Glad it showed up right on time and in good shape, that's always what we like to hear. Reach out anytime you need a hand with anything pond-related. — The whole crew at Play It Koi

Posted 1 month ago

“Play it koi was great.”

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Posted 1 month ago

Thanks so much, Jason! Glad we could help, and if a question ever comes up as your pond settles into the season, just reach out anytime. Good luck out there. — From all of us at Play It Koi

Posted 1 month ago

“Play it Koi is a great company and they have everything your pond and its koi needs, and exceptional advice. Thank you!”

Helpful Report

Posted 1 month ago

Thanks so much, Georgia! Knowing the advice has been helpful means a lot, since that's the part we really love, talking ponds with folks who care about their koi. Come find us anytime you're puzzling something out. — The Play It Koi crew

Posted 1 month ago

“Ordering was easy, found what I needed and received quickly.”

Helpful Report

Posted 1 month ago

Really glad the whole thing went smoothly for you, from finding what you needed to getting it quickly at your door. That's exactly how we hope it goes. Reach out anytime you have pond questions, we're always happy to talk shop. — From all of us at Play It Koi

Posted 1 month ago

“The item arrived in a couple of days and was well packaged.”

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Posted 1 month ago

Thanks so much, Deborah! Fast shipping and solid packing make all the difference, so I'm really glad it showed up quick and snug. If you ever have questions on feeding or gear down the road, just holler. — Ben, Play It Koi

Posted 1 month ago

“The product worked perfectly and was an excellent match”

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Posted 1 month ago

So glad it was a perfect match, Shane! Sounds like we got you sorted after that filter question, which is always good to hear. Reach out anytime you need parts for the PF2400, happy to help. — Derek, Play It Koi

Posted 1 month ago

“I very happy with the koi I have received they came at the time they said they would thanks”

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Posted 1 month ago

So glad the koi arrived right on schedule, Frederick! Getting them to you on time matters to us, and it's great to hear the whole thing went smoothly. Give them a little quiet time to settle in and reach out anytime you have questions. — From all of us at Play It Koi

Posted 1 month ago

“This was a replacement pressure filter after 5 years. It was the best price and I was amazed at the quick shipping! The time to get back up and running was very important to me. I was concerned for the fish and the quick shipping eliminated a lot of anxiety.”

Helpful Report

Posted 1 month ago

Five years of service and then right back up and running, that's exactly what we like to hear, Bobby! I totally get the anxiety when the fish are counting on you, so I'm really glad the quick shipping took that worry off your plate. Come back anytime you need us. — Cheers, the Play It Koi crew

Posted 1 month ago

“Plants came in a day earlier than expected! All arrived healthy and beautiful!! Would recommend to others! They did come with a few pond snails but, nothing a little alum/hydrogen peroxide dip wont fix👍🏼😁!”

Play It Koi 5 star review on 7th August 2026

Helpful Report

Posted 1 month ago

Thanks so much, Aaron! So glad the plants beat their ETA and showed up healthy and beautiful. Nice call on the alum/peroxide dip for those hitchhiker snails, that's exactly the move. Come back anytime and enjoy those Fin Points along the way! — Cheers, the Play It Koi crew

Posted 1 month ago

Play It Koi is rated 4.9 based on 4,170 reviews