Play It Koi Reviews

Name: Play It Koi
Address: 18411, 36th Drive Southeast, Bothell
Rating: 4.89

4.9 Rating 3,414 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,414 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

sales@playitkoi.com

Location:

18411, 36th Drive Southeast
Bothell
98012

Play It Koi 5 star review on 25th May 2025

Kristen

Play It Koi 5 star review on 23rd May 2025

William

Hayden

743

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great selection to choose from. Plants arrived in great condition. Thank you ☺️”

Helpful Report

Posted 2 weeks ago

“Excellent shipping to me on time. Arrived via FedEx, top notch. Very good quality plants. Suggest that in the future you include instructions with the plants, lowest water and air temperature the plants will tolerate. Thank you for asking.”

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Posted 2 weeks ago

“I always go to Play it Koi to buy my lotus it always comes nice size and fast if you need lotus buy one here I've been buying them for years”

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Posted 2 weeks ago

“Glad that we found a new vendor for tropical water plants.”

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Posted 2 weeks ago

“Great products and service! Looking forward to future business!”

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Posted 2 weeks ago

“The folks at Play it Koi are terrific! Ivan was able to recommend the right pump and filter to treat the heavy bioload in our pond when our current filter died and the pond water is now crystal clear. He was also able to connect me with local rehoming people to take some of the extra fish which was a real gift. The fish are happier and so am I!! Ivan is knowlegable, thoughtful, and friendly. After several frustrating attempts to deal with other larger on line busnisses, I was really impressed with the rapid repsonse and willingness to speak about how best to solve the problem. Also pump arrived in just a couple of days so no dead fish.”

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Posted 2 weeks ago

“No problems”

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Posted 2 weeks ago

“I ordered about a dozen pond plants and was amazed at the condition of them when I opened the package. I have ordcered from othder places before and the plants were wilted when I received them but the ones from PlayItKoi were incredible. Great quality. Green, sturdy plants that should grow well and the prices were better than other places. Thank you!”

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Posted 2 weeks ago

“The koi food was delivered in good package and fast, the price is the best. the koi love the food”

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Posted 2 weeks ago

“The lotus I ordered arrived in great condition and what a surprise. There was three total lotus when I only ordered one! Figuring maybe it was a smaller one but regardless they all seem good and have them planted waiting anxiously for the lotus leaves to surface”

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Posted 2 weeks ago

“pond plants arrived in good shape and are very healthy”

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Posted 2 weeks ago

“your plants were in great condition when I received them and they were packaged very well.”

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Posted 2 weeks ago

“When my wife & I decided to build a second pond, we immediately reached out to the PIK team. We had previously worked with the team when building our koi pond and in all aspects, we rated them a 6 out of 5. This time around, the team again exceeded our expectations and provided immediate design input and equipment recommendations. We received most of the equipment within a week, and everything within 10 days. Thank you PIK (again) it is truly a pleasure working with you.”

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Posted 2 weeks ago

“so far so good , plants came in great shape , quickly”

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Posted 2 weeks ago

“Always good and reliable and fast service”

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Posted 3 weeks ago

“Plants arrived in great shape!”

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Posted 3 weeks ago

“My plant order was lost in the mail. Spoke several times with Kristen about it. My other ended up being resent with extra plants included, and overnight FedEx delivery. Play it Koi really went above and beyond to make sure I got my order and was satisfied! I will be definitely telling others about their great customer service, and beautiful plants.”

Play It Koi 5 star review on 9th May 2025

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Posted 3 weeks ago

“My plants arrived in perfect condition. They were packed so well with such care. They are beautiful and healthy. I am so happy with my purchase. This will forever be my one stop shop for all of my needs. Thank you!”

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Posted 3 weeks ago

“This was my third order of trapdoor snails. Once again, I could not be more happy with the purchase. The arrived in great shape, healthy and hearty. The size of each snail was outstanding , which made me very happy. Once in the pond , they immediately got to work. Since, I started putting this breed of snails in the koi pond, they have helped keep the pond clean and sparkling.”

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Posted 3 weeks ago

“High quality koi food with the convenience of auto shipping. Delivery is made easy.”

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Posted 3 weeks ago

Play It Koi is rated 4.9 based on 3,414 reviews