Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.89

4.9 Rating 3,536 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,536 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 15th July 2025

Danica

Play It Koi 5 star review on 29th June 2025

Bobbi

Play It Koi 5 star review on 13th June 2025

Anonymous

Play It Koi 5 star review on 12th June 2025

Karen

753

Anonymous

Anonymous // 01/01/2019

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“Fast shipping after order! Quality products!”

Helpful Report

Posted 1 month ago

“Omg🤩you guys did me awesome!!! I was amazed how healthy and stout the plants were, not to mention I think I got a bunch of extras in the order! Laura, you are the best, sorry meant to tell you before this but things have been hectic! Thank you so much! I will never shop anywhere else for lotus! Sincerely, Cheryl Shewak”

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Posted 1 month ago

“Really nice lotus plants!!!”

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Posted 1 month ago

“Every plant arrived in Beautiful Healthy condition! I appreciate the care you put into safely packing them, so they arrived in Fine Shape!! THANKYOU”

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Posted 1 month ago

“Keep doing what you're doing”

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Posted 1 month ago

“Well packages and delivered quickly with good notifications. Beautiful plants”

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Posted 1 month ago

“Plants arrived healthy, but smaller than I expected. I would buy again.”

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Posted 1 month ago

“plants arrived fairly quick after placing the order. I do feel the ones ordered last year arrived in better condition. Hoping this year's batch will bounce back. Hanging stems on most of the plants arrived dried out, and since have all come off and landed in my skimmer/filter.”

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Posted 1 month ago

“Great quality, exactly what I expected!”

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Posted 1 month ago

“The plant came in nice and cool and crisp and fresh. I was very impressed. I put them in my small pond now I’m hoping for the very best thank you.”

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Posted 1 month ago

“This is my first time ordering from you guys and it did go swimmingly well!”

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Posted 1 month ago

“The recommended size was way too much to work with, but all in all the liner was as expected, shipped promptly and arrived in good condition.”

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Posted 1 month ago

“Play it Koi is awesome. Fast delivery. Will buy from again. Thank You from VideoGameBuddy and Family.”

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Posted 1 month ago

“Very happy with the purchase and how quick I was able to get my questions answered.”

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Posted 1 month ago

“The online chat was super helpful to help me identify the model filter I currently had so I could replace parts. We ended up just getting a new filter entirely since the current one was partially broken when we took it apart. Will definitely bookmark this site for future needs!”

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Posted 1 month ago

“Plants arrive in perfect condition”

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Posted 1 month ago

“First time using Playitkoi. Everything went swimmingly.. hahahahahaha”

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Posted 1 month ago

“Fish arrived in good condition. We were happy to see the variety of color.”

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Posted 1 month ago

“Healthy looking Lotus rhizomes delivered quickly.”

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Posted 1 month ago

“I've ordered several products from the nice folks at Play It Koi. Filters, waterfall spillway and filter kits to name a couple. Everything has been delivered on time, but where they stand out is their customer support. Kristen took ownership of working with a supplier when a pump I ordered arrived damaged. She was super nice in her communications and arranged the replacement and the return. Thanks for all your help. I've been in customer service for over 30 years so I really appreciate someone who delivers great customer service.”

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Posted 1 month ago

Play It Koi is rated 4.9 based on 3,536 reviews