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Play It Koi Reviews

4.9 Rating 3,661 Reviews
98 %
of reviewers recommend Play It Koi
4.9
Based on 3,661 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Play It Koi Reviews

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 17th November 2025
Marie
Play It Koi 5 star review on 17th November 2025
Marie
Play It Koi 5 star review on 17th November 2025
Marie
Play It Koi 5 star review on 17th November 2025
Marie
Play It Koi 5 star review on 22nd October 2025
Alasdair
Play It Koi 5 star review on 22nd October 2025
Alasdair
Play It Koi 5 star review on 22nd October 2025
Alasdair
783
Anonymous
Anonymous  // 01/01/2019
Always excellent service
Helpful Report
Posted 4 months ago
Plants arrived in good condition and in a timely manner
Helpful Report
Posted 4 months ago
The plants I received are beautiful and I received a few extras!
Play It Koi 5 star review on 2nd July 2025
Helpful Report
Posted 5 months ago
Awesome products fast delivery
Helpful Report
Posted 5 months ago
All plant were beautiful and healthy at arrival, even through warmer weather.
Play It Koi 5 star review on 2nd July 2025
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Posted 5 months ago
Repeating customer excellence service!!
Helpful Report
Posted 5 months ago
These plants are thriving! Thank you soo much!
Helpful Report
Posted 5 months ago
My order arrived within the projected window, and the plants were healthy and great! They are now thriving in my pond!
Helpful Report
Posted 5 months ago
Excellent experience. Will buy again.
Helpful Report
Posted 5 months ago
The pond plants arrived quickly, were packaged well, and were in great shape. I put them in the pond immediately and they are thriving 😊 Thank you - The pond loves the new additions!
Play It Koi 5 star review on 29th June 2025
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Posted 5 months ago
Fast shipping
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Posted 5 months ago
I love play it koi.
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Posted 5 months ago
Did the job and koi are all healthy now
Helpful Report
Posted 5 months ago
I purchased lotus tubers, 3 different varieties. They are planted and beginning to have leaves that stand up above the water. They look great! I am brand new to growing lotus, and hopefully will have flowers this summer! I also purchased seeds! They all sprouted! So maybe next year the seedlings will bloom. Having a great time with theses!
Helpful Report
Posted 5 months ago
Fast shipping and plants were great!
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Posted 5 months ago
Fast, efficient delivery. UV light exactly as advertised, very satisfied.
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Posted 5 months ago
I like it, work great
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Posted 5 months ago
Everything arrived promptly and packaged well .
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Posted 5 months ago
my Rosy Red did not sprout and I planted as soon as received
Helpful Report
Posted 5 months ago
Hi Melanie! I'm so sorry your Lotus didn't spout as anticipated! Our Lotus expert reached out to you via email in order to try to offer either some advice or to see how we can get you taken care of - did you receive the email!? Please let me know how I can help! Kristen
Posted 4 months ago
ALWAYS FAST SERVICE AND FUN FIN POINTS
Helpful Report
Posted 5 months ago
Play It Koi is rated 4.9 based on 3,661 reviews