Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.89

4.9 Rating 3,661 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,661 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 17th November 2025

Marie

Play It Koi 5 star review on 22nd October 2025

Alasdair

783

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent!”

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Posted 5 months ago

“Great lotus plant. Very happy with my purchase.”

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Posted 5 months ago

“Love all my plants!!!”

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Posted 5 months ago

“Plants came very quickly and nicely packaged! Looked healthy and will be a nice addition to my pond this summer! Definitely will order from them again!”

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Posted 5 months ago

“Canna plants were in excellent condition and well packaged! Thank you for the quick service.”

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Posted 5 months ago

“Some healthy some not so healthy. Gave customer service a month to respond with limited follow up. If you have a koi pond be preparred to quarantine the plants. Lots of bladder snails.”

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Posted 5 months ago

“I purchased the blue heron decoy to keep the real thing away from koi pond. It looks great. Easy to assemble and arrived quickly.”

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Posted 5 months ago

“Easy to work with even when I ordered the wrong part.”

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Posted 5 months ago

“This was part of my initial order and it was delayed. I contacted customer service and Kelly immediately rectified the issue. Love the customer service!”

Play It Koi 5 star review on 9th June 2025

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Posted 5 months ago

“No issues. Shipping was fast and plants looked great. Very happy.”

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Posted 5 months ago

“Plants arrived in great shape and went right into their pond baskets. They are doing great after a few days.”

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Posted 5 months ago

“I ordered pond plants. They were very well packed, arrived quickly, and were of excellent quality. Could not ask for more.”

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Posted 5 months ago

“Plants arrived nice, ni issues”

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Posted 5 months ago

“Great customer service. Arrived very quickly.”

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Posted 5 months ago

“Great service and fast shipping. Looks healthy out of the packaging and here's hoping I follow all their instructions and don't kill them. After one week new leaves are sprouting so...”

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Posted 5 months ago

“Product arrived as it should. Pleasure to do business with this company.”

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Posted 5 months ago

“This company is top-notch! Happily give 5 stars!”

Play It Koi 5 star review on 7th June 2025

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Posted 5 months ago

“Service has been excellent but the plants are not as expected, only 2 are doing well”

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Posted 5 months ago

“I was pleasantly surprised that I received twice as many plants as I ordered. All of the plants were healthy and look great in my pond.”

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Posted 5 months ago

“The plants came in nicely wrapped and packaged.”

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Posted 5 months ago

Play It Koi is rated 4.9 based on 3,661 reviews