Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.89

4.9 Rating 3,661 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,661 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 17th November 2025

Marie

Play It Koi 5 star review on 22nd October 2025

Alasdair

783

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great!!! Called support, one ring and Kristen answer the phone. Outstanding!!!! She was super!! Helped in getting my tracking info...She answered all of my question, she was super.!!!!”

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Posted 6 months ago

“Excellent customer service but bad delivery experience.”

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Posted 6 months ago

“Great service and quick shipping”

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Posted 6 months ago

“Everything arrived alive and well and are thriving in my pond!”

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Posted 6 months ago

“Excellent product. Excellent service.”

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Posted 6 months ago

“Fast shipping after order! Quality products!”

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Posted 6 months ago

“Omg🤩you guys did me awesome!!! I was amazed how healthy and stout the plants were, not to mention I think I got a bunch of extras in the order! Laura, you are the best, sorry meant to tell you before this but things have been hectic! Thank you so much! I will never shop anywhere else for lotus! Sincerely, Cheryl Shewak”

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Posted 6 months ago

“Really nice lotus plants!!!”

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Posted 6 months ago

“Every plant arrived in Beautiful Healthy condition! I appreciate the care you put into safely packing them, so they arrived in Fine Shape!! THANKYOU”

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Posted 6 months ago

“Keep doing what you're doing”

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Posted 6 months ago

“Well packages and delivered quickly with good notifications. Beautiful plants”

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Posted 6 months ago

“Plants arrived healthy, but smaller than I expected. I would buy again.”

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Posted 6 months ago

“plants arrived fairly quick after placing the order. I do feel the ones ordered last year arrived in better condition. Hoping this year's batch will bounce back. Hanging stems on most of the plants arrived dried out, and since have all come off and landed in my skimmer/filter.”

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Posted 6 months ago

“Great quality, exactly what I expected!”

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Posted 6 months ago

“The plant came in nice and cool and crisp and fresh. I was very impressed. I put them in my small pond now I’m hoping for the very best thank you.”

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Posted 6 months ago

“This is my first time ordering from you guys and it did go swimmingly well!”

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Posted 6 months ago

“The recommended size was way too much to work with, but all in all the liner was as expected, shipped promptly and arrived in good condition.”

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Posted 6 months ago

“Play it Koi is awesome. Fast delivery. Will buy from again. Thank You from VideoGameBuddy and Family.”

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Posted 6 months ago

“Very happy with the purchase and how quick I was able to get my questions answered.”

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Posted 6 months ago

“The online chat was super helpful to help me identify the model filter I currently had so I could replace parts. We ended up just getting a new filter entirely since the current one was partially broken when we took it apart. Will definitely bookmark this site for future needs!”

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Posted 6 months ago

Play It Koi is rated 4.9 based on 3,661 reviews