Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.89

4.9 Rating 3,661 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,661 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 17th November 2025

Marie

Play It Koi 5 star review on 22nd October 2025

Alasdair

783

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good product choices and great service.”

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Posted 4 months ago

“I called and talked to someone who was very knowledgeable and helped me get exactly what I needed. It also got delivered a few days early than it was supposed to.”

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Posted 4 months ago

“That 30 mil ultra liner is a superior product, and easy to install”

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Posted 4 months ago

“Always helpful amd very pleasant”

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Posted 4 months ago

“I ordered a new Uber set up it came in in time I will definitly order stuff from them again”

Play It Koi 5 star review on 12th July 2025

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Posted 4 months ago

“Your plants are great! They are large and healthy. They arrive quickly after being ordered. keep up the good work!”

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Posted 4 months ago

“Much appricated haveing conversation with Kristen and getting the product manual via email to assist with decision on product. That helped with making the decision.”

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Posted 4 months ago

“Efficient and products you need for a fish pond. Quality business. I've not used the products yet but tomorrow I'm doing to dye the water blue ya.”

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Posted 4 months ago

“Great price! FAST REPONSE TIME! FAST SHIPPING!”

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Posted 4 months ago

“Pond plants were in great condition and have grown since putting them in our pond.”

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Posted 4 months ago

“Excellent service. Hardy water lily arrived perfect!”

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Posted 4 months ago

“My Anjon stainless UV came assembled and upon inspection the inner workings are just a jebao UV light. I guess I’ll give it a shot, and buy some grounding probes”

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Posted 4 months ago

“I had a great experience with Play It Koi! All the plants I ordered arrived in great shape and were a nice size, too! Thank you!”

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Posted 4 months ago

“Awesome product, great packaging! Will shop from them in the near future! Thanks! Great communication!”

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Posted 4 months ago

“Excellent Kristen in customer service was wonderful !!! Very helpful !!! Very caring !!!”

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Posted 4 months ago

“Easy ordering. Delivery time very good. Delivery packaging excellent, the irises arrived in a very robust condition”

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Posted 4 months ago

“I ordered Duck Weed and Hornwort pond plants. My order arrived in a timely fashion, was well packaged, and contained generous amounts of both plants. I will definitely consider ordering from Play It Koi again!”

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Posted 4 months ago

“We received the order ontime. As alwasy, great customer service. Thank you!”

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Posted 4 months ago

“Perfect! Pond started clearing up in three days. It has now been about a week and is almost crystal clear!”

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Posted 4 months ago

“The floating plants I order often always come in a timely manner and in good condition!”

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Posted 4 months ago

Play It Koi is rated 4.9 based on 3,661 reviews