Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.88

4.9 Rating 3,831 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 3,831 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 5th May 2026

787

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“most plant scame in alive and are doing well. the Typha Latifolia is very healthy and growing healthy and bigger every day! I am most pleased with this plant. Thank you.The Vallis Gigantea came in dead on arrival. I tried to save it hoping it would grow back but no luck with that one. over all I am happy and will order from you again.”

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Posted 1 month ago

“Called with a question before ordering. loved that person answered instead of a recording, and he was very knowledgeable and helped me order.”

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Posted 2 months ago

“The plants arrived quickly, well-packed, and were in great condition! I am very happy with them. No transplant shock or wilting when placed in my pond.”

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Posted 2 months ago

“Very punctual I received my koi’s next day”

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Posted 2 months ago

“Every time I’ve ordered from this company, they have shipped it out quickly. I’ve never had a problem with them, that's why I continue to send them my orders!”

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Posted 2 months ago

“You guys are great, thanks for the fast shipping and quick responses to my questions.”

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Posted 2 months ago

“Customer service is awesome!”

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Posted 2 months ago

“You guys did great”

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Posted 2 months ago

“It’s a one stop shop that has all your needs”

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Posted 2 months ago

“These guys have what you need for a pond and the shipping went well. I ordered a manifold for my air pump and it arrived swiftly and works great!”

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Posted 3 months ago

Hi Ben! Thank you so much for your wonderful review. We're delighted to hear you found everything you needed and that the manifold for your air pump arrived swiftly and is working great. Providing reliable shipping and high-quality supplies for your pond is our top priority. We appreciate your support and look forward to helping with your pond again! Best fishes, Play It Koi!

Posted 3 months ago

“Always means my expectations”

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Posted 3 months ago

Hi Tom! Thank you so much for sharing your positive experience. We're thrilled to hear that we consistently meet your expectations. We truly appreciate your loyalty and look forward to serving you again soon! Best fishes, Play It Koi!

Posted 3 months ago

“So far so good!! UV and skimmers have worked out well,so I will be ordering more equipment from you!”

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Posted 3 months ago

Hi Barry! Thank you for sharing your experience. We're delighted to hear that your UV filter and skimmers are working out so well and that you will be ordering more equipment from us. We appreciate your trust and look forward to supporting your pond projects again soon! Best fishes, Play It Koi!

Posted 3 months ago

“All plants arrived in great condition”

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Posted 3 months ago

Hi Felipe! Thank you for your wonderful review. We're so happy to hear that all of your plants arrived in great condition. It's our goal to ensure healthy, thriving plants for your pond, and your satisfaction means a lot to us. We appreciate your support and look forward to helping with future pond projects! Best fishes, Play It Koi!

Posted 3 months ago

“Plants arrived green and in good condition with a good amount of rhizome to start the plants off. Perhaps most importantly, there was no contamination with duckweed, which is a problem with some suppliers!”

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Posted 3 months ago

Hi Stephen! Thank you for your detailed review. We're delighted to hear your plants arrived green and in good condition with healthy rhizomes to get them started. We're especially glad that there was no duckweed contamination—we take great care to keep our plants clean and safe. We appreciate your support and look forward to providing more healthy plants for your pond! Best fishes, Play It Koi!

Posted 3 months ago

“The updates arrived precisely on schedule.”

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Posted 3 months ago

Hi Hong! Thanks for your review. We are glad your updates arrived right on schedule and that we could provide timely service. We appreciate your support and look forward to serving you again soon. Best fishes, Play It Koi!

Posted 3 months ago

“Easy ordering.”

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Posted 3 months ago

“It was great”

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Posted 3 months ago

Hi Hooshang! Thank you for your review. We are delighted to hear you had a great experience with us. We appreciate your support and look forward to helping with any future pond needs. Best fishes, Play It Koi!

Posted 3 months ago

“Good experience”

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Posted 3 months ago

Hi Vince, thank you for your review and for sharing your good experience with us. We are glad everything went smoothly and appreciate your support. We look forward to serving you again soon. Best fishes, Play It Koi!

Posted 3 months ago

“I have been using this all winter with a suggestion of Play It Koi, I had some issues last winter where I lost fish due to bad water, this is wonderful, I plan on using it every season. This is my second purchase of this item this winter. My water is clean and clear. Very pleased.”

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Posted 4 months ago

Hi Vickie, thank you for sharing your experience! We are so happy to hear our recommendation helped you keep your water clean and clear and that you are pleased with the results. It is great that this is your second purchase of the product this winter and that you plan on using it every season. We appreciate your trust and are always here to help. Best fishes, Play It Koi!

Posted 3 months ago

“This team has top notch customer service!!”

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Posted 4 months ago

Hi there! Thank you for your wonderful review. We are thrilled to hear that you think our team has top notch customer service. Your support means a lot to us and we look forward to serving you again soon. Best fishes, Play It Koi!

Posted 3 months ago

Play It Koi is rated 4.9 based on 3,831 reviews