To be honest the first order was terrible. They had to ask for a lot of documents and imagine my anger when it had to be canceled simply because seller said "sorry I ran out of stock order again next time". After calming down a bit it was slightly more tolerable to understand they probably want to see if I'm not a fraud. Second it was the seller who canceled it anyway. Second order was quicker and the real thing. Apparently I'm already verified. I picked a lower rated seller who turned out to be more pleasant IMO so it proves it's not always the highest ones. All good for now and if I stay verified I might order some gold again next week.