Plumber stock required an RMA number to process the return, since I ordered the part through Amazon, all I was told was this was required to process but no instructions as to how to obtain the number. I went to Plumber stocks website, emailed their support email, no answer, went back and looked for a number to call, it said to text rather than call, did that, no answer. So I finally called, got an answer and got the number. I think if a company is going to sell through Amazon, they should provide clearer instructions on how to return an item.
2 years ago
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