I recommend that PLUMBINGFORCE should be avoided at all costs. My experience with them started when I was contacted at 5am via a neighbour of my 94 year old mother, that a water pipe was leaking to the flat below. I will highlight that my mother lives in Bristol and I live 260 miles away in Norfolk. I contacted several emergency plumbers in Bristol but the only one to respond was PLUMBINGFORCE Limited. They informed me that they would attend that day between 9am/1pm and the cost would be £200 plus VAT and parts. However, the plumber did not turn up. I contacted them to highlight that my mother was 94, hard at hearing, easily confused and sat in a flat with no water, toilet or heating. The plumber eventually arrived a t 1pm the following day. Before the plumber had arrived, I noted on my mobile phone that my credit card company pinged me that £220 was deducted from my account. The problem was resolved by the fitment of a simple adapter. However, I was then shocked by a further withdrawal from my credit card of £248, making a total of £468! On querying the costs I was told PLUMBINGFORCE charged £130 per hour labour for 2.5 hours work. They also told me they had reduced it from £200 per hour, as they did not turn up when they promised. That would have cost £693 for the fitment of a simple adaptor. I also queried the 2.5 hours to complete the job plus £65 plus VAT for parts. As a retired mechanical engineer dealing with pipe systems on complex aero engines, I could have fixed the problem in less than an hour with parts from Screwfix for less than £20! But, as highlighted above, I was 260 miles away and had no choice but deal with PLUMBINGFORCE. In my opinion, this company takes advantage of vulnerable people such as my 94 year old mother or anyone who is in need of an emergency plumber. Fortunately, I have since made enquiries and found local plumbers who are reliable, professional and considerably less expensive. But as is said, hindsight is a wonderful thing. If you feel the £200 per hour labour is acceptable than by all means employ them. Although it’s perfectly obvious that I will not be