Plumbingforce Reviews

Name: Plumbingforce
Rating: 3.83

3.8 Rating 2,592 Reviews

73 %

of reviewers recommend Plumbingforce

Company Reviews

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Metrics

3.8

Based on 2,592 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01883 868270

Email:

staff@plumbingforce.co.uk

Location:

260, Hillbury Road, Warlingham
cr6 9tp

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Plumbingforce 1 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Steve was very polite and explained what needed doing, did the job not water and heating back on. Will use again.”

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Posted 2 days ago

“Thankful l got redeemed with the help of TheresachinRecovery INC”

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Posted 1 week ago

“Quick reliable service extremely satisfied with implementation of new shower. Engineer excellent”

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Posted 1 week ago

“I feel compelled to share my experience with PlumbingForce to warn others. I booked them to remove two radiators and cap the valves. I was quoted 1–2 hours’ work at around £144. When their engineer, Chris, arrived, he called me within 10 minutes and claimed the job would take 10 hours and cost over £1,400 — nearly ten times the estimate. He then hung up on me and left the property. No work was carried out, and they still charged me the full fee. I later had a qualified plumber attend who did the job in 15 minutes with no system draining or balancing required — exactly as I’d originally requested and described during booking. The After Sales Manager, Dan MacDonald, at PlumbingForce refused a refund and doubled down, citing vague T&Cs and insisting their engineer acted correctly. From my experience, this felt like either gross incompetence or a deliberate upsell tactic. I’ll leave it to others to judge, but I will not be using them again — and I encourage anyone else to think twice before doing so.”

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Posted 1 week ago

“The engineer was initially scheduled to arrive in the morning within a 4-hour time slot. After hearing nothing for nearly the entire period, I contacted customer service, who informed me that the engineer was delayed but would definitely come in the afternoon. No further updates were given, and I had to call twice more for information. At the end of the day, they apologized and rescheduled for the following morning. The job was to install an integrated washing machine. During the process, the engineer accidentally damaged a dishwasher pipe, causing a leak and extending the job time. We were then charged for an extra half hour, even though the delay was due to the engineer's own mistake. Overall, the experience was disappointing in terms of both communication and service quality, especially considering the final cost.”

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Posted 2 weeks ago

“Plumber attended the property, did what he could to resolve a kitchen issue and left within 50 minutes. Then came back 25 minutes later to ask for a signature on paperwork - time I was then billed for, in spite of the fact that the work done within the property was under an hour. Have been told repeatedly that unless I can 'prove' the exit time of the engineer, I won't be refunded. A convenient system to charge extra money and accuse customers of dishonesty. Straight up scam behaviour, and unprofessional.”

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Posted 2 weeks ago

“I was very happy with this service, They were able to provide a heating engineer the same morning and the engineer Andy was very helpful and did a high quality job. I would definitely use them again.”

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Posted 2 weeks ago

“Great service right from ther start. Phone call to explain the emergency, plumber arrived approximately withing an hour. In between i was kept upto date on ETA. Sean Smith was the plumber, he investigated found the cause and solved the problem. First time i have used this service but would definately recommed them as an emergency service.”

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Posted 2 weeks ago

“Delighted with the friendly professional service Thank you”

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Posted 3 weeks ago

“Sam from Plumbingforce was amazing! After a bad experience this morning with another company First Call Heating Ltd due to the engineer being rude and not helpful Sam was a breath of fresh air! He explained the situation well and has acted on it with a matter of urgency, professional and with great customer service! Thank you so much Sam and we will always contact Plumbing Force for everything gas related and more!”

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Posted 3 weeks ago

“Submitted an online query expecting a call within an hour, received before I had even finished reading the query sent email! Everything was booked in and scheduled for someone to come round in a few hours and they turned up dead on the expected time. Chap that came out was friendly, got everything sorted within the hour and even tidied up after himself. Had no quibbles with the cost as did everything we needed in less time than expected so we were extremely chuffed and grateful. Excellent service from start to finish and will definitely be reaching out to use again should the need arise. Cheers all.”

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Posted 4 weeks ago

“Wonderful service First class in al departments”

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Posted 1 month ago

“Good service”

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Posted 1 month ago

“Arrived on time. Found the problem that was causing the leak. Sorted the problem and cleaned up. No fuss no mess.”

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Posted 1 month ago

“Connect a gas cooker Good professional Service Explain well when questions asked. The gas engineer was friendly. .Great Job.”

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Posted 1 month ago

“Great service from Sam our plumber. His detail to work and attitude were second to none. Sam ensured the work of removing and replacing a water tank was completed on the day without needing to re-book. We are very impressed with the service and would recommend the company.”

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Posted 1 month ago

“Absolutely ripped me off”

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Posted 1 month ago

“Great service quick and easy.”

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Posted 1 month ago

“Delayed but kept me informed all the way of when they would arrive. Friendly and professional, explained well when questions asked.”

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Posted 1 month ago

“Engineer was extremely helpful and efficient. Credit to your company. Left two reviews on trustpilot. Would definitely recommend.”

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Posted 1 month ago

Plumbingforce is rated 3.8 based on 2,592 reviews