Plumbingforce Reviews

3.8 Rating 2,371 Reviews
72 %
of reviewers recommend Plumbingforce
3.8
Based on 2,371 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
Greater than 92%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Read Plumbingforce Reviews
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Phone:

01883 868270

Email:

staff@plumbingforce.co.uk

Location:

260, Hillbury Road, Warlingham
cr6 9tp

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Plumbingforce 1 star review on 16th January 2024
Mark
Plumbingforce 4 star review on 27th April 2019
- Jessie Reid
Plumbingforce 5 star review on 12th April 2019
Mrs Patricia Wright
Plumbingforce 5 star review on 12th April 2019
Mrs Patricia Wright
Plumbingforce 5 star review on 9th April 2019
Miss Rachel Lord
Plumbingforce 5 star review on 11th January 2018
Brian Offord
Plumbingforce 5 star review on 30th May 2017
Vanessa
Anonymous
Anonymous  // 01/01/2019
Absolute shocking company. AVOID! Called out an emergency engineer as my heating wasn’t working (Wednesday). He attended within a few hours (one positive) and proceeded to inform me the issue was the valve which he replaced. Total cost of visit almost £500 for 2 hours work plus part £253. Part online from supplier he said he got it from is £100. Heating has subsequently gone into overdrive and I cannot turn it off. Called the company first thing the following morning (Thursday) and was told the engineer would call me. I heard nothing despite following up 3 times. This morning (Friday) I called again and engineer is off and not back to work until Monday and he will call me then. Informed me that I will be charged if someone else is sent or same engineer attends in person as the engineer had written in the advisory of the invoice that room stat in poor state. This was not mentioned to me at the time nor was there any suggestion that this was a potential cause. I was told it was sorted after he’d replaced the valve. So 5 days of heating on full, radiators boiling hot, cannot switch off all my radiators (have turned down/off the ones I can but they don’t all have a controller), windows open and wasting energy and money. DO NOT USE THIS COMPANY!
Helpful Report
Posted 3 years ago
I would not recommend Plumbing Force because my (Aug 2020) experience was they that failed to correctly assess the plumbing faults associated with a non functioning Saniplus toilet, recommended an expensive (and unnecessary) solution, and did not respond in a constructive way to my subsequent complaint to them. 1. I contacted Plumbing Force because i had a saniplus that did not work and I thought it needed replacing. 2. Plumbing Force said they needed to visit to make an assessment of the problem - cost £25 3. The Plumbing Force plumber visited and suggested that he might be able to fix the Saniplus if it was obstructed but the charge would be at an hourly rate - cost £118.80 4. The Plumbing Force plumber did not detect the bit of plastic in the U bend of the toilet bowl, or the bit of plastic in waste pipe of the saniplus pump but did say the saniplus needed replacing 5. Plumbing Force provided an estimate for replacement of the Saniplus (£780 incl VAT plus labour at hourly rate £118.80) which I thought was inflated 6. I bought and fitted a Saniplus (which were available for £500 incl VAT online),- but there was still a problem 7. I contacted an accredited saniplus plumber who found the problem ( a piece of plastic in the U bend of the toilet bowl), and fixed the old saniplus with a new diaphragm/membrane -total cost £140 The end result was that I paid Plumbing Forces £118.80, but took their advice to get a new Saniplus £496.90 (though ignored their estimate of £898.80 to replace the saniplus). The net result was that I paid about £750 to fix a problem that should have cost £140. If I had taken up the Plumbing Force estimate it would have cost over £1000 to fix the problem.
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Posted 3 years ago
Had a very bad experience with this company so do not recommend that you use them. They charge upfront and if they don't or cant finish the job they will still charge a very expensive hourly rate. I have complained about them after they soaked my carpet but haven't heard anything back from them. They are also extremely rude on the phone and threatening if you don't pay. BEWARE
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Posted 3 years ago
I contacted Plumbingforce to attend a tenanted property of mine in response to the tenant reporting a leak from the shower. They turned up looked at the shower and left without solving the problem or even turning the water off to the shower. The tenant was told that I would receive a report. This never materialised and I was charged £118.
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Posted 3 years ago
I was very satisfied with the service provided by Plumbingforce. They responded quickly to my request and the engineer was friendly and professional. I would have no hesitation in using them again
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Posted 3 years ago
Charged me £102,for a twenty minute visit,couldn't fix it immediately so the plumber had to come back at a later date,an additional £102 was required for the second visit,plus parts.Way overpriced,I will never use this company again !!!!
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Posted 3 years ago
We had excellent service from Plumbingforce. Although there were a couple of complications, they were quickly sorted out by Danny, our plumber. Thanks also to Courtney, on the phone, and supervisor , Michelle. Recommended.
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Posted 3 years ago
very pleased
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Posted 3 years ago
Excellent service and quick, very pleasant chap. My thanks to him. Gill Frayn
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Posted 3 years ago
Engineer was on time polite. Identified the problem quickly . Did a check on my boiler.overall my boiler is now working ...
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Posted 3 years ago
Great service , ben the engineer was spot on and the office are very helpful. Highly recommend
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Posted 3 years ago
The service provided was carried out professionally by Adam, and I was kept informed at all stages. The operative arrived within minutes of the advised time and completed repair effectively Area left clean and tidy Well pleased with service and would recommend the company
Helpful Report
Posted 3 years ago
I stressed over the phone what system i was using and they sent someone who wasn`t informed, didn`t know my system and couldn`t help. Wasted his time as well
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Posted 3 years ago
Useless, complete waste of money
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Posted 3 years ago
Sending the wrong person for the job then charging for their time. Making up stories about parts missing. Staring fixd price quotes which were not detailed. Charging for parts not needed total bill £384 FOR 2 HOURS WORK and apparently an £11 part. Very very bad customer service even worse installer service. It was just a replacement integrated dishwasher. As a pensioner I feel totally taken to the cleaners. Photo of dishwasher not installed no legs no door this was left like this and I was charged £102 for this mess. Then £282 for a 2 hour fitting job!!!
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Posted 3 years ago
very profesional excelent value
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Posted 3 years ago
Called out a week ago and they came quickly. However they could not fix the problem and promised to contact me with a solution with estimated costs.We are left without the ability to use toilets or wash basins. However they took payment without an invoice. I telephoned 4 times and was promised that someone would contact me. Then someone phoned to say that they would provide me with an estimate, to rectify the problem. One week later without any facilities I have heard nothing.
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Posted 3 years ago
From my on line chat to the fitting was excellent, all very friendly and would recommend. Thanks all to all especially the engineer.
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Posted 3 years ago
Plumbing Force proved to be a reliable trustworthy company. The service operative gave honest advice and was on time.
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Posted 3 years ago
I can not fault the engineers. They were quick to arrive and kept us up to date on their eta. They worked quickly and efficiently. They solved the problems with no fuss and were polite and friendly. I would recommend Plumbingforce to anyone. In fact, I already have!!!!
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Posted 3 years ago
Plumbingforce is rated 3.8 based on 2,371 reviews