Plumbingforce Reviews

Name: Plumbingforce
Rating: 3.85

3.9 Rating 2,720 Reviews

73 %

of reviewers recommend Plumbingforce

Company Reviews

Questions

Metrics

3.9

Based on 2,720 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01883 868270

Email:

staff@plumbingforce.co.uk

Location:

260, Hillbury Road, Warlingham
cr6 9tp

Write Your review

Tell us how Plumbingforce made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Plumbingforce 1 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I emailed for a plumber to be sent to fix my boiler, and they got back to me straight away. Albert my plumber was professional and polite and explained what needed to be done clearly. He sourced the part and fixed it the same day. Happy days!”

Helpful Report

Posted 10 months ago

“On time and quick worker”

Helpful Report

Posted 10 months ago

“Arrived on time , Job done efficiently by Matt”

Helpful Report

Posted 10 months ago

“The engineer was professional and knowledgeable. Job was done in a very short time. Happy to do business with him again.”

Helpful Report

Posted 10 months ago

“The engineer was so knowledgeable, helpful and patient, especially when explaining how the controller works.”

Helpful Report

Posted 10 months ago

“Whole process was straightforward. Booking the appointment, plumber turned up on time, job was done quickly and efficiently.”

Helpful Report

Posted 10 months ago

“Superb service and very professional throughout. Thank you so much.”

Helpful Report

Posted 10 months ago

“Speed....all sorted within 4 hours. Visiting plumber really helpful and respectful.”

Helpful Report

Posted 10 months ago

“Avoid this company at all costs! Charged me £144 for a call out to diagnose the fault on my Aqualisa shower despite advertising on their website that for aqualisa shower repairs “there are no call out fees for our emergency plumbers”. Quoted me nearly £3,000 to replace a faulty processor and flange and said they would fit it the next day. Having later researched the cost of a new processor and flange (around £500 including next day delivery) and labour costs (maximum of four hours = £576), I queried the quote (which they emailed to me after the engineer left and had which had no detail on it whatsoever) and asked for more details. They were never provided. Then phoned the company the next morning to again query the cost. They said they would call back. They never did. Engineer turned up with a whole new shower (not just the processor we had been told we needed). When I queried this he became aggressive and took it upon himself to leave. I cancelled the job by email later that day. The engineer lied and said that I had cancelled the job on his arrival. Consequently they charged me for four hours work (they were at my house for two minutes according to my CCTV) ie £576, on top of the £144 already charged, claiming that this was for reasonable costs incurred due to me cancelling the job. So they have charged me over £700 for nothing and are refusing to give me a refund or enter into any further correspondence with me, claiming I agreed to their terms and conditions. I have reported them to Trading Standards and Citizens Advice. Sadly I have subsequently read other customer reviews and can see that my experience is not unique. I am retired and this experience has caused me undue stress and financial hardship. Company should be renamed Plumbing FARCE.”

Helpful Report

Posted 10 months ago

“Plumber was excellent”

Helpful Report

Posted 10 months ago

“It was a minor issue but they were kind and explained what was going on, and they are responsive to phone calls and queries”

Helpful Report

Posted 10 months ago

“Great customer service. Tyriq arrived within the time specified. He was professional, polite and helpful. Thank you. Would recommend.”

Helpful Report

Posted 10 months ago

“Reliable, honest and knowledgeable.”

Helpful Report

Posted 10 months ago

“Excellent service communication clear pricing . Heating engineer very professional arrived on time. Kept the work area tidy and clean finished on time. I couldn’t fault our experience. We have had an issue with boiler. The response nd follow up was very quick and professional. All good now.”

Helpful Report

Posted 10 months ago

“The initial response was prmpt and helpful indeed. Subsequent visityo replace faulty part is still pending .”

Helpful Report

Posted 10 months ago

“Arrived on time and provided an annual service on my Valliant Boiler. Very professional and friendly. Wouldn’t hesitate to use Ashley again.”

Helpful Report

Posted 10 months ago

“Excellent boiler service”

Helpful Report

Posted 10 months ago

“Great service. All seemed straight forward. No problems. Everything left how it was found.”

Helpful Report

Posted 10 months ago

“Didn't turn up on the Friday as they had said they would. Therefore had no hot water for the weekend. An engineer phoned on Monday morning to say he had passed the building and couldn't park so was going away again. I had explained to the company where he could park - on the slipway next to our flats. This has yellow lines but in 11 years of us living here, no trades or delivery person has received a ticket because we're on the Thames path and so there is so on street parking. He was only persuaded to park up on the slipway after I pointed out that we have underground parking which he could use instead (he declined the offer because he said there were ladders on his van which therefore wouldn't fit. I could see him park the van from my window, there were no ladders on the roof!). 2 and three quarter hours later he had replaced the element but the bill was just under £700 which seems to me extortionate and really that with the stress of the non appearance/the apparent reluctance to stay to do the work/the slowness of the work and also the unclear communication about the job - this was an awful experience that I wouldn't want to repeat. The plumber also didn't take his rubbish away or clean up after him.”

Helpful Report

Posted 11 months ago

“Excellent help sorted my gas fire out and gave me good advice very happy”

Helpful Report

Posted 11 months ago

Plumbingforce is rated 3.9 based on 2,720 reviews