Plumbingforce Reviews

Name: Plumbingforce
Rating: 3.85

3.9 Rating 2,720 Reviews

73 %

of reviewers recommend Plumbingforce

Company Reviews

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Metrics

3.9

Based on 2,720 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01883 868270

Email:

staff@plumbingforce.co.uk

Location:

260, Hillbury Road, Warlingham
cr6 9tp

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Plumbingforce 1 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Greg was polite, informative and helpful. Completed the boiler service and left everything clean and tidy. Plumbingforce had to move my appointment, but kept me updated. I thoroughly recommend this company.”

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Posted 4 weeks ago

“Professional, friendly and efficent service, would highly recommend”

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Posted 4 weeks ago

“Mathew was great came on time sorted the problem out and left the bathroom clean and tidy”

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Posted 4 weeks ago

“Very comprehensive and knowledgeable. Excellent service visit”

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Posted 4 weeks ago

“Great job, professional and friendly service was also a quick job completed well.”

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Posted 4 weeks ago

“Albert arrived on time. He did a very thorough job, explaining some details of the working of the boiler. Also a problem that could come up in the future. He tested the carbon monoxide alarm, checked the gas hob. Excellent all together.”

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Posted 1 month ago

“Punctual and polite, kept us updated”

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Posted 1 month ago

“Super prompt service. The plumber Stuart Hunt, was incredibly professional, diligent and did an excellent job. Thoroughly recommend Plumbingforce to anyone in need to work doing at home”

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Posted 1 month ago

“I was given good and helpful advice.”

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Posted 1 month ago

“Great service. Needed a last minute boiler service. Couldn’t be happier. Only knocked down a star due to delay in booked slot. Price is also on the higher end but if you are looking for something so quick I couldn’t complain”

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Posted 1 month ago

“The man who came on site was very pleasant and cheerful. Made a good job of unblocking the toilet. Was happy to answer any questions that were put to him. Happy to recommend him.”

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Posted 1 month ago

“very nice service”

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Posted 1 month ago

“Courteous, reliable, efficient”

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Posted 1 month ago

“Efficient, prompt, problem fixed quickly”

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Posted 1 month ago

“James and Stanley arrived promptly for a boiler service, diagnosed a significant problem in the old boiler, sourced a new boiler in double quick time and spent the day fitting it and sorting out the radiators. All now works well. They worked diligently through the day (despite the outside temperature being 30C). They are knowledgeable and informative. I heartily recommend them. Roger Harris”

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Posted 1 month ago

“Hired them to do a shower tap replacement and asked to just take a look at kitchen tap that was leaking occasionally thinking it might be a 10minute job for an experienced plumber. Engineer came in spent less than 2 minutes looking at the shower that I’d sent multiple photos for. Then spent a few minutes with the kitchen tap and said he couldn’t do anything for the shower and said he’d ask his suppliers. Left within 20minutes of arriving. I was left a little frustrated as that was £118 not particularly well spent in my opinion. A quote was then emailed through to me with recommendation to go to shower doc.com to identify the shower tap needed. Frustrating, as this was what I had hired a plumber for, their level of expertise to identify a suitable replacement. I was also emailed a quote for £508, which said ‘tap replacement’. With that price tag, I thought they would have to replace the whole shower unit because they couldn’t identify the missing shower tap. I phoned them several times to check this quote was related to the the shower. In addition, I asked if the water would need to be switched off. I was told this was related to the shower. The engineer then has to reschedule the day I have booked it in for at late notice. Which again is frustrating but I understand these things happen. The engineer arrives and begins moving stuff within the kitchen at which point I ask are you here to fix the kitchen tap, which I had no real issues with or desire to replace. He said he was and that he was told to replace the kitchen tap. After a brief discussion, we realise there has been a mix up between the office’s communication. He asks me ‘what do you want me to do?’ I now assume that the cost to fit a kitchen tap is not what was originally quoted for the shower tap. Previously I’d had 3 taps done for £600. I’ve already uprooted my toddler two mornings in a row and have nothing to show for it. So I agree to the kitchen tap installation without knowing the price as I don’t want to be charged their call out fee of £118 again without anything to show for it. He then puts in a new kitchen tap a fairly generic looking one from B & Q and leaves. Expecting a new invoice or bill for this, I check my bank account to see that they’ve charged me £504. I assume there has been a mistake that’ll be rectified once an internal discussion between engineer and office has taken place and phone to check. A brief phone call results in them asking me to put in an email of enquiry. I do so, outlining the events as they have occurred. I then receive a phone call from someone in their office who proceeds to say that I was in the wrong for misunderstanding the quote and that although they confirmed it was for the shower it was always going to be for the kitchen. It was at this point I raised an official complaint. This same day I booked another plumber, who came out and inspected the shower and said I might be able to repair that and repaired it. A reasonable charge of £200 including his call out fee. The following day, the kitchen tap that is brand new and unwanted springs a leak under the sink and I let plumbing force know. Assuming, they’ll want to correct it. They were almost instant with replies leading up to a call out or new booking that I expected the same. 48 hours passes by and there’s been no reply. I guessed I’m in their bad books for lodging and complaint so I get the plumber to come in and stop the leak for £80. He says he replaced a worn washer or something to that extent that you sort of expect with tradesmen that they see something they can fix and do so. I then let plumbing force know that I’ve had the leak fixed and they get back to me almost instantly with their terms and conditions etc and why the guarantee is now void. Dan (customer services) and I have emailed back and forth outlining the events that transpired and I’ve explained that I unknowingly entered into the kitchen tap installation at that price. Despite, plumbing force listening to the phone call where they’ve said that the quote was related to the shower and not the kitchen they’ve refused to issue any partial refund. Contacted VISA and the bank to try to claw back some funds and will most likely end up in a small claims court. From start to finish unprofessional, unhelpful, poor communication and poor workmanship.”

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Posted 1 month ago

“Great service, would recommend the company.”

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Posted 1 month ago

“I cannot recommend Anthony Billson highly enough. He first came to install a new kitchen sink and tap, but rather than simply trying to make unsuitable products fit, he immediately identified that both items I'd purchased were incompatible with the structure of my existing kitchen worktop. He took the time to clearly explain why they wouldn't work, which unfortunately highlighted that I'd previously been given incorrect advice by another plumber, resulting in a costly mistake. Instead of leaving it there, Anthony recommended a suitable replacement tap and explained exactly what type of fitting would work with my kitchen. Following his advice, I purchased the new tap over the weekend and contacted the office on Monday morning. They arranged for Anthony to return the very same day, which was fantastic service. Anthony is incredibly knowledgeable, professional and clearly takes pride in his work. He was punctual, friendly and approachable, taking the time to answer all of my questions and explain everything in a way that was easy to understand. I never once felt rushed, and it was obvious he genuinely wanted the job done properly rather than taking shortcuts. His honesty saved me from making another expensive mistake, and his expertise gave me complete confidence that everything was being done correctly. It's rare to find someone who combines technical knowledge with such excellent customer service. Thank you, Anthony, for turning what had become a very frustrating "plumbing gate" into such a positive experience! You are a real credit to Plumbing Force, and I wouldn't hesitate to recommend you to anyone looking for a reliable, skilled and trustworthy plumber.”

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Posted 1 month ago

“I had a sleepless night after noticing water leaking up through my kitchen floor late in the evening. Thinking the worst, I worried about how to find a decent plumber, given the horrific stories you often hear.The next morning, I did a quick Google search, checked some reviews, and started calling around. Out of the three plumbing companies I contacted, Plumbingforce was the first—and actually the only one—to get back to me. I spoke with a gentleman who clearly explained their terms, conditions, and hourly costs, which sounded very reasonable. I half-expected they wouldn't be able to get anyone to me for three or four days. However, after checking availability, the operator confirmed they could send someone that same morning. I was pleasantly surprised. He mentioned they would be in touch once an ETA was confirmed, which made me a bit sceptical at first.Within an hour, I received another call confirming a plumber would arrive between 10:30 am and 11:00 am. Andy arrived right on time, took one look at the issue, and immediately got to work with an air of relaxed competency. In next to no time, he had the solid floor up and the leak exposed, revealing a busted compression ring. Unfortunately, we couldn’t find the main stopcock. Andy even helped me dig up the garden to look for it. When we couldn't find it, he calmly said, "No problem, I will have to do it live." He prepared the replacement pipework, set up a wet vac to soak up the surplus water, and kept the mess to an absolute minimum. He made short work of the repair.I cannot recommend Plumbingforce highly enough. My experience from start to finish was superb, and Andy (who came from Oxford) completed the work within an hour. His complete professionalism put me at ease the moment he walked through the door. I slept well that night, and it is a massive relief to know I now have a reliable company to call if another emergency occurs. I will certainly be keeping their details in my address book.— Steve from Chiseldon, Wiltshire”

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Posted 1 month ago

“BRADLEY was excellent and did an excellent job He was very helpful and cleaned up very well. The work was done yesterday. Stephen Rogers”

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Posted 1 month ago

Plumbingforce is rated 3.9 based on 2,720 reviews