Plumbingforce Reviews

Name: Plumbingforce
Rating: 3.85

3.9 Rating 2,720 Reviews

73 %

of reviewers recommend Plumbingforce

Company Reviews

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Metrics

3.9

Based on 2,720 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

01883 868270

Email:

staff@plumbingforce.co.uk

Location:

260, Hillbury Road, Warlingham
cr6 9tp

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Plumbingforce 1 star review on 21st May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly and very professional, Would definitely use your services again. Engineer was excellent.”

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Posted 5 months ago

“Friendly guy explained it all and it made sense. Very helpful and fast service. Thank you”

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Posted 5 months ago

“Happy. Wanted a service done quickly, staff in the office (Andrew) were very friendly and helpful and very quick to respond. Engineer (Aashis) was polite, friendly and efficient. Job done with no hassle! Had caution in going with them as I had read reviews about extra charges - maybe that’s a concern for more open ended work like a repair but from my experience haunt a routine service with a fixed fee quote I have to say the job was faultless from start to finish.”

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Posted 5 months ago

“The engineer who serviced my boiler today, (just within its warranty) completed this efficiently. I am very grateful that beyond this, he noticed that the boiler had been heating constantly without any correspondence with the thermostat since the new boiler was installed last year and his rewiring now has the system operating as it should. Further, he has understood my confusion as an older person in programming the selection of settings and has explained a simpler adaption to make it practical for my needs. His knowledge, experience and kindness are invaluable and a commendation to Plumbing Force in restoring my confidence in them.”

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Posted 5 months ago

“I called PlumbingForce to fix my MEGAflo hot water tank, which wasn't heating the water. They advised that their hourly rate was £150/hour. You have to supply them with a Debit/Credit card before they will attend. They billed me for £1,902 before Vat. for the repairs. The MEGAflo is still no better; it is not producing any hot water. I could have purchased a new MEGAflow tank for £1,500. Stay clear of this company.”

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Posted 5 months ago

“During the initial phone call, I clearly explained that the issue concerned an Aqualisa shower and explicitly confirmed the brand. I was reassured that the company was very familiar with this products and I was assured that the issue could be resolved. Based on these assurances, I was asked to make an advance payment of £144. However, when the plumber attended, he remained on site for less than five minutes and stated that he does not deal with Aqualisa showers and could not carry out any work. He then left without offering any solution or even attempting to assist further. This is completely unacceptable. I was clearly misled during the initial call in order to secure payment. Following this, I received no follow-up. I had to repeatedly chase them for updates. After several days of follow-up on my side, I received a quote for installing a new Aqualisa shower—at a higher cost than going directly through the manufacturer. To be clear: I paid £144 for a service that was not delivered in any form. No work was carried out, no solution was provided, and no reasonable alternative was offered. The entire experience—from the initial call, to the visit, to the lack of follow-up—has been extremely disappointing and unprofessional. I complained and they did nothing but justify themself saying the price was for the call and to identify the fault, not necessarily to carry out the job. They ask for advanced payment giving false promises. I regret contacting them instead of going straight to the manufacturer, it was a total waste of money.”

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Posted 5 months ago

“Very polite and knowledgeable. Worked quickly and took time to explain the issue and how he solved the leak. Deffinetly would use again”

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Posted 5 months ago

“Very polite and knowledgeable. Worked quickly and took time to explain the issue and how he solved the leak. Deffinetly would use again”

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Posted 5 months ago

“The engineer,Joe Maynard, was excellent....efficient, punctual, knowledgeable and nothing was too much trouble. Communications throughout, with the office and Joe, were great. Thank you”

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Posted 6 months ago

“Dishonesty, lack of service and highest importance given to securing unjustified additional appointments to secure extra charges. This was my experience and I truly feel swindled. I have since had better success with British Gas direct. Who would have thought.......”

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Posted 6 months ago

“After 2 previous plumbers to my boiler not knowing what the fault was Andrew troth found the fault and advised me to get it fixed in warranty which I have done great guy”

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Posted 6 months ago

“The engineer came in the time I was told he arrive. He came across as very knowledgable and professional.”

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Posted 6 months ago

“Excellent job no problem the engineer was polite and worked well clean and tidy The price was was a bit expensive but needed work doing”

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Posted 6 months ago

“First class service, problem solved and fixed in minutes, highly recommended”

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Posted 6 months ago

“Reliable friendly efficient service. Very happy, have used them a couple of times now”

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Posted 6 months ago

“I was delighted with your boiler engineer first glass, professional full of knowledge and friendly. His work space was left clean and tidy. I will definitely be using plumbing force for my boiler issues in the future. Very happy customer thank you.”

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Posted 7 months ago

“Having pre-booked in advance I received a phone call to say engineer couldn’t make it as stuck on another job on the day, they couldn’t offer another plumber only for another day, I originally asked for a plumber for the same day as advertised but they couldn’t find one so this is why I arranged for another day only to be let down, regardless if engineer was caught up on another job if they do what they say should have sent someone else. Awful company surprised by the good reviews.”

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Posted 7 months ago

“Charles came on time and explained the reason for the problem and then got down to the work very efficiently and effectively. He kept me informed as to what he was doing and why which gave me confidence that my problem with the toilet flushing constantly would be resolved and indeed it was. Love the guarantee attached to the work. Great service”

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Posted 7 months ago

“I can't praise the engineer who fitted my cooker enough he was so efficient and helpful,he kept me informed at all times on what he was doing.I have had a stroke so am not able to walk very well so he put my old cooker outside so it would not be in my way.Will ask for TARIQ if I need in the future,highly recommended.Their prices are amazing for the high quality service.”

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Posted 7 months ago

“Although the part was unavailable the company and staff were excellent.”

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Posted 7 months ago

Plumbingforce is rated 3.9 based on 2,720 reviews