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Anonymous
I feel compelled to share my experience with PlumbingForce to warn others. I booked them to remove two radiators and cap the valves. I was quoted 1–2 hours’ work at around £144. When their engineer, Chris, arrived, he called me within 10 minutes and claimed the job would take 10 hours and cost over £1,400 — nearly ten times the estimate. He then hung up on me and left the property. No work was carried out, and they still charged me the full fee. I later had a qualified plumber attend who did the job in 15 minutes with no system draining or balancing required — exactly as I’d originally requested and described during booking. The After Sales Manager, Dan MacDonald, at PlumbingForce refused a refund and doubled down, citing vague T&Cs and insisting their engineer acted correctly. From my experience, this felt like either gross incompetence or a deliberate upsell tactic. I’ll leave it to others to judge, but I will not be using them again — and I encourage anyone else to think twice before doing so.
1 month ago
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Plumbingforce has a 3.8 average rating from 2,595 reviews