The problem was with the ignition for the fire place. Now we can lit up the fireplace using a match instead of the original spark. Problem solve for the moment but not fixed completely which would have been to replace the ignition. They don't bring spare parts (even a small part like the ignition) to replace the faulty one saying that they would have to come back another time and charge extra. ????? I paid £120+vat to clean the ignition. I find it unfair and costly.
9 years ago
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