I called at 9.30am and was told an engineer would be with me between 11am - 2pm calling half an hour before they were due to arrive. By 1.40pm I called them as I was worried I hadn't heard from them. They said someone would ring me back which they did saying that they couldn't come until later in the day 4-6 when I had already said that I had to leave for work. Not only furious that they didn't show up, but they didn't have the decency to call and inform me so I could arrange for another company to do the work. Had water pouring out for hours.
8 years ago
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