Phoned this company at 10am on Saturday morning as we had a major sewerage leak backing up through kitchen sink and toilet, was told that a plumber would be with us before 1pm, no show from anyone, received a call at 1.30 pm to say that a plumber would now be with us before 1pm on the Sunday, nobody turned up and no phone call to explain why, had to get another company to assist this morning ( Monday ) and problem was solved within two hours, I have to say that when I phoned plumbing force this morning to ask for a refund of £118.00 which was taken from my account the receptionist was very apologetic and polite and returned our money forthwith, not a company that I will contact again I am afraid .