I needed a plumber to fix a leak on a Saturday, I paid £99 which I thought was very reasonable. They gave me a 3 hour window for the engineer to come but they called me at 3pm to say they couldn't get to me until Monday! Having had to switch the main water supply off this was not an option so I asked that they refund my money. I had trouble and limited time to find another company on a Saturday, not impressed!!!
8 years ago
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