As it wasn't an emergency, didn't mind he came late. Technician diagnosed correct problem and fixed it. Very friendly and knowledgeable. Labor charge was £240 for 100 minutes of work which I feel is excessively high. The diverter valve cost me £236. Afterwards I found the same valve locally at a cost of between £55 and £75. Would never use again unless I had money to burn.
8 years ago
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