I booked with 3 days notice for a call out on a Friday between 12pm and 3pm, and was notified on the Friday at 2.45pm that they would not be able to attend my job, so it was re-booked for the following Monday between 12pm and 3pm again, and once again I was telephoned on the Monday at 14.17 advising me that they could not make the time frame and would I extend until 6pm! which I refused. I had already wasted 2 days waiting in, so have requested that the booking is cancelled and that I am refunded any upfront charges that I paid. I would not recommend them to anyone. Poor organisation and unacceptable time wasting.