Martin,the engineer was brilliant,fitted 2nd hand fire and removed my old fire no problem.But the quote did not say about the VAT.Over the phone I was told the charge would be £85 per hour,plus parts.I think that I should have been told the charge was £100 per hour,not£85.00
So I had to pay £50 more than I expected to pay.I feel I should have been told the quote did not include VAT.
Bill.
8 years ago
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