Booked an emergency engineer (no water due to toilet leaking), was informed that the engineer would attend prior to 6pm. Received a phone call at 5pm saying the engineer couldn't make it and the caller couldn't give a damn that they had left a household without running water. He did offer for an engineer to attend sometime the next day but how could you trust a company that had already broken their promise once. If I was looking for emergency cover again I would use Local Heroes not this incompetent establishment!!
7 years ago
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