Our experience with this company I can only describe as appalling! We were left with a broken boiler, useless new part and a huge bill. We lodged a complaint which was not dealt with despite our numerous e-mails and telephone calls explaining the issue. I hate leaving unfavorable reviews but I do not want other people having to deal with incompetent engineers and terrible customer service. We intend to speak to our bank as we never agreed to the bill, nor signed the paperwork, only the estimate was signed but the money was taken from our account anyway!
7 years ago
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