Firstly. They called to advise there was somebody on the way and gave a time rather than us having to sit in waiting around. The engineer came, was very nice and chatty. Carried out the service- explained there were a couple of things that needed addressing, left it up to me to decide if I wanted him to carry out the work there and then or wether I wanted to leave it/get a second opinion etc. Wasn't pushy. Was happy to drive to the plumbing centre and get the parts required himself. Dave Maxwell- thanks very much. Great job.
7 years ago
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