Please please ignore the positive reviews on this site they are all lies and probably written by the company to get the rating up. They gave me a slot between 10-2 at 2 they said will not able to attend that slot and to wait until 6. I then got a call at 17.30 and they said no one will be coming until tomorrow I have kids in the property and they really did not care. Every time I asked to speak to a manager they said I am a manager, more lies!!. Please do not trust this company I honestly think they over book as it is a general theme on here.....PLEASE PLEASE STAY AWAY!!!!