The engineer provided a quote for us and our neighbour as we both had boiler issues at the same time. He made a hash of the quotes. To cut a long story short we ended up with 2-year warranty on our boiler instead of a 5-year warranty. When I signed off on the job it was on condition of a renegotiation of the price due to the warranty discrepancy. The company couldn't have cared less and charged us the full amount. *Sigh* - why don't boiler companies look after their customers? We will not go back to them next time.
7 years ago
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