Emergency, coldest day of the year so far and no hot water or heating!! All companies I contacted, including the manufacturer told me it would 5-7 days at the earliest before they could attend. Found PlumbForce and telephoned - - office staff were clear, concise, took details and organsied for engineer to call. Was told I would have someone there within 3 hours. They were at the house within 30 minutes. Diagnosed the problem, got the heating and hot water working. Cost was no more expensive than any other company. This is the service I am used to and expect in an emergency. Have recommended them to others already and will be my first phone call next time!