The plumbing job was done very well but admin was poor. The plumber was booked to come on Thursday but Plumbingforce rang me at 16:50 on Wednesday to tell me the plumber would be arriving within the hour. I asked the caller to double-check, as I was not expecting the plumber till Thursday morning, and she did. However, no plumber arrived within the hour or at all that day. I rang Plumbingforce but they were unable to give me any information as it was by then out of office hours. I rang again the following morning and Plumbingforce apologised for what must have been an admin error. The plumber arrived on Thursday as originally booked, and did a great job.