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Anonymous
This company are a disgrace. My mother is 78 can’t use email etc. Her broadband stopped working so she called customer support 5 x calls and 7 hours later still not resolved. I cancelled contract in Nov 2020 and my mother has just realised they have continued taking fees. There is no e mail for customer services only telephone number which is never answered withIN 45 minutes. In the end I’ve had to contact mums bank to make sure they can’t take anymore money. KEEP AWAY FROM THIS COMPANY THEY ARE A DISGRACE
4 years ago
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Plusnet has a 1.3 average rating from 408 reviews