terrible internet conection - constantly goes on and off so useless .. when I ring up to complain, I have to arrange a engineer to come out although it imediately is 'fixed after getting off the phone !! Then the engineer comes out and theres no fault surprise !! and they charge me £65 !! avoid they are scamming their customers !!! If I could give minus stars I would - plusnet need looking into as they are scamming their customers stuck in contract with them !