I signed up for plusnet tempted by the £50 reward card & 18 month contract , broadband is ok was promised the reward card after 30 days did not receive it or had an e-mail as promised to activate the reward. After several phone calls & promises of call backs , which never happened the sales team then said they could not find my telephone recording of me signing up my contract on the phone so they do not no if i signed for that offer !! So they more or less said i was a liar !! Terrible customer service , AVOID , AVOID AVOID !!! Do not sign up with this company they are awful !! i wish i had read the google reviews before i signed up !!!!!!! I would give a zero if i could.