attempted to switch to plusnet from sky,they switched of my broadband on 28/09/22 but had not sent a router and kept sending message order delayed eventually told they could not supply phone or broadband due to a problem with open reach.then switched my phone line off 24/10/22 have eventually had my phone and broadband reconnected 08/11/22.Customer service will take hours to get hold off highly not recommended . appalling service. was left for over6 weeks with no broadband no netflix etc 2 weeks with no phone.Totally disgusted.
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