been without outgoing e-mails for 2 months.Can;t open attachments on incoming mail. Tried to ring time after time they have an automatic reply saying they have technical problems. I managed to speak to a technician in March who told me to change some code numbers on my outgoing server twice. Neither worked. He said to leave it as it might work eventually. Obviously he didn't have a clue. Now they are offering a new contract. This must be a joke! I am desperate to get it working as I need it for my meter readings. I would like to score them "0" The only alternative is to go to a reliable provider and if plusnet are awkward report it to the ombudsman.