This is THE worst company I have EVER dealt with, from day one I have been on the phone trying to get the broadband resolved and their staff just mess you around and tell you the same thing over and over to delay everything so you can't get out of the contract. Pay a little more and get a decent service, I can't watch movies any more as its too slow, my heating won't turn on as it wont drive HIVE, it is cheap and nasty with horrible customer service that is rude and unhelpful