Terrible attitude towards customers!! Switch provider due the the plus net broad band been so poor and was advised to cancel my direct debit. Never heard any more till a letter from a third party debit collect company turned up due to in paid bills for the broadband they were no longer providing????? Called on several occasions but no one at plus net interested in helping, in fact were very rude!!! Never missed a payment with them and not prepared to pay for a service I no longer receive!!! Never use awful experience